Overview
Job Summary Details: The Shuttle Ambassador Customer Assistant provides assistance and information to shuttle passengers.
Pay rate: $22 per hour, paid weekly
Shift schedule: 1st, 2nd and 3rd shift available
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
Basic Qualifications: • Must be 18 years of age or older
• No high school diploma, GED or college degree required
• No experience required and on the job training provided
Preferred Qualifications: • One (1) year of customer service or similar work experience preferred
• One (1) year previous dispatch experience
• One (1) year previous hospitality experience
Responsibilities: • Act as a Welcome Ambassador for arriving passengers
• Greet and engage with passengers in and around the facility to offer informational assistance
• Communicate effectively with passengers regarding shuttle services available
• Assist the Shuttle Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs onto shuttles
• Assist with baggage as required
• Monitor and enforce carry-on baggage size requirements
• Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
• Provide assistance to passengers using kiosks to check-in
• Report hazards and incidents encountered in daily operation
• Follow safety precautions at all times
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, 88N, LS, 0431, 2T2X1
