About your role:
As a Business Consultant - Sales Rep on Merchant Solutions, you will work with local banks and credit unions to bring Clover from Fiserv point-of-sale and payments solutions to small and medium-sized businesses. The role sits on a field sales team focused on merchant acquisition, onboarding, and driving adoption of Clover products to improve merchants’ operations and revenue.
What you’ll do:
- Proactively engage with assigned banks and credit unions to identify merchant opportunities and jointly drive Clover deployments across the territory.
- Spend a portion of time generating self-sourced leads through in-person prospecting, cold outreach, and local relationship-building with merchants.
- Schedule and conduct on-site merchant visits to demo Clover solutions, assess needs, propose tailored configurations, and close transactions.
- Manage territory planning, forecast pipeline in CRM, and meet or exceed sales quotas through consultative selling and solution bundling.
- Coordinate and perform on-site Clover installations, terminal configuration, and hands-on merchant training to ensure successful go-lives.
- Partner with internal teams (support, implementation, underwriting) and FI partners to remove deployment blockers and accelerate merchant activation.
- Travel within the assigned territory to meet financial institution partners and merchant prospects; manage a territory of approximately 7–15 banks depending on assignment.
- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you’ll need to have:
- 1+ years of experience in merchant acquiring and payment processing, including transaction routing, settlement basics, and merchant onboarding.
- 2+ years of experience in Clover from Fiserv POS platform configuration, deployment, and merchant-facing demonstrations.
- 3+ years of experience in Salesforce Sales Cloud (or equivalent CRM) for pipeline management, opportunity tracking, and territory forecasting.
- 3+ years of experience in quota-driven B2B sales with documented territory management and sales performance.
- 3+ years of experience in cold calling, in-person prospecting, and lead generation for SMB merchant accounts.
- 3+ years of experience in POS hardware installation, payment terminal setup, and basic network configuration (Ethernet/Wi‑Fi) for merchant endpoints.
- 3+ years of equivalent combination of educational background, related experience, and/or military experience.
Experience that would be great to have:
- Experience working directly with bank or credit union partners on merchant referral or reseller programs.
- Familiarity with PCI DSS requirements for merchants and merchant-level compliance workflows.
- Prior experience deploying EMV/contactless payment terminals and integrated online ordering/omnichannel POS solutions.
- Demonstrated success using Salesforce Sales Cloud to drive territory growth and reporting to stakeholders.
- Previous experience with Clover from Fiserv partner or independent software vendor integrations.
How you’ll work:
- This role requires the use of a computer and audio equipment.
Travel:
- Approximately 60% field travel off-site or to other office locations is expected.
Sponsorship:
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
- Fuel Your Life program to support physical, financial, social, and emotional well-being
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers’ extra effort with points used for rewards
- Eight Employee Resource Groups to foster a collaborative culture
- Unparalleled professional growth with training, development, and internal mobility opportunities
- Retirement planning and discounted shares with the Employee Stock Purchase Plan
- Medical, dental, vision, life, and disability insurance options available day one
- Tuition assistance and reimbursement program
- Paid parental, caregiver, and military leave
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