About your role:
As a Business Consultant - Sales Rep on Merchant Solutions, you will work with local banks and credit unions to bring Clover from Fiserv point-of-sale and payments solutions to small and medium-sized businesses. The role sits on a field sales team focused on merchant acquisition, onboarding, and driving adoption of Clover products to improve merchants’ operations and revenue.
What you’ll do:
Proactively engage with assigned banks and credit unions to identify merchant opportunities and jointly drive Clover deployments across the territory.
Spend a portion of time generating self-sourced leads through in-person prospecting, cold outreach, and local relationship-building with merchants.
Schedule and conduct on-site merchant visits to demo Clover solutions, assess needs, propose tailored configurations, and close transactions.
Manage territory planning, forecast pipeline in CRM, and meet or exceed sales quotas through consultative selling and solution bundling.
Coordinate and perform on-site Clover installations, terminal configuration, and hands-on merchant training to ensure successful go-lives.
Partner with internal teams (support, implementation, underwriting) and FI partners to remove deployment blockers and accelerate merchant activation.
Travel within the assigned territory to meet financial institution partners and merchant prospects; manage a territory of approximately 7–15 banks depending on assignment.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you’ll need to have:
1+ years of experience in merchant acquiring and payment processing, including transaction routing, settlement basics, and merchant onboarding.
2+ years of experience in Clover from Fiserv POS platform configuration, deployment, and merchant-facing demonstrations.
2+ years of experience in Salesforce Sales Cloud (or equivalent CRM) for pipeline management, opportunity tracking, and territory forecasting.
2+ years of experience in quota-driven B2B sales with documented territory management and sales performance.
2+ years of experience in cold calling, in-person prospecting, and lead generation for SMB merchant accounts.
3+ years of equivalent combination of educational background, related experience, and/or military experience.
Experience that would be great to have:
Experience working directly with bank or credit union partners on merchant referral or reseller programs.
Familiarity with PCI DSS requirements for merchants and merchant-level compliance workflows.
Prior experience deploying EMV/contactless payment terminals and integrated online ordering/omnichannel POS solutions.
Demonstrated success using Salesforce Sales Cloud to drive territory growth and reporting to stakeholders.
Previous experience with Clover from Fiserv partner or independent software vendor integrations.
How you’ll work:
Travel:
Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
Fuel Your Life program to support physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points used for rewards
Eight Employee Resource Groups to foster a collaborative culture
Unparalleled professional growth with training, development, and internal mobility opportunities
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Medical, dental, vision, life, and disability insurance options available day one
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave
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