If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
This role serves as the learning service line leader for the enablement of our Future of Work Artificial Intelligence skills/behaviors and our Accelerator Capability Communities.
This includes leading strategic collaboration to ensure an integrated AI learning and development roadmap is planned and executed for the overall workforce and for strategic leadership and direction of the Accelerator Capability Communities (current and future).
For AI, the workforce includes general users (associates, leaders, executives) and solution leads (business process leads/designers). This role will also consult and collaborate with subject matter experts to address role-specific needs for AI builders (e.g, technology, user experience, analytics) and to extend insights to the broader enterprise as appropriate.
Working with HRBPs, Talent Management, and partners in innovation, technology, analytics, risk, and ethics, this role will ensure the workforce is future-ready and equipped with the skills needed to leverage AI for next level performance .
Key Responsibilities:
- Enterprise AI Learning Strategy: Develop and implement a comprehensive AI learning strategy aligned with organizational goals and the evolving needs of the business.
- Accelerator Leadership: Oversee the AI Accelerator program, ensuring it delivers measurable outcomes in upskilling, innovation, and adoption of AI tools and practices and implement new Capability Accelerators as needed (e.g, Citizen Developer).
- AI Dashboard Management: Lead the collaboration, production and expansion of AI Adoption dashboards for executives and leaders to create visibility to relevant trends such as learning engagement, tool utilization, and associate sentiment.
- Program Design & Delivery: Lead the creation and delivery of AI learning programs, including workshops, courses, certifications, and on-demand resources, leveraging both internal and external content.
- Stakeholder Engagement: Partner to identify skill gaps, prioritize learning needs, and ensure alignment with enterprise strategy.
- Measurement & Reporting: Establish KPIs and success metrics for all AI learning initiatives; regularly report on progress, impact, and opportunities for improvement.
- Change Leadership: Serve as a change agent for AI adoption, addressing barriers, communicating benefits, and supporting leaders and associates through the transformation.
- Continuous Improvement: Stay current on AI trends, technologies, and best practices in learning; continuously evolve programs to meet emerging needs.
Required Skills & Experience:
- Proven experience designing and leading scalable enterprise learning and development programs.
- Strong understanding of AI concepts, tools, and their application in business.
- Demonstrated ability to drive organizational change and build cross-functional partnerships.
- Experience with data analytics, dashboarding, and reporting on learning outcomes.
- Excellent communication, facilitation, and stakeholder management skills.
- Strategic thinker with a track record of driving and delivering measurable business impact through learning initiatives.
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Job Description Summary
We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team environment. If you thrive in a busy, engaging work environment, we want to know more about you!
As a Senior Consultant, you'll direct the strategic alignment and success of major corporate programs and initiatives. You will prioritize, approve and ensure the completion of new product development, design of new processes, adoption of new strategies and/or programs within time, budget and specification constraints. You'll provide a single point of contact integration for individual projects into larger program management on a corporate-wide basis.
Job Description
Key Responsibilities:
Directs the evaluation of proposed business development efforts, including the coordination of initial program/project proposals and charters. Recommends to senior management if program/project strategically aligns with the organization's strategy and objectives.
Consults with leadership and assigned project team to identify scope/specifications and business needs, writes proposals, prepares risk assessments and establishes budgets and timeframes for major programs and team based activities, with the goal of ensuring alignment with corporate strategy and objectives.
Determines the allocation and funding for programs/projects and their initiatives.
Directs the development of business perspective work plans to identify needed resources to deliver program/project charters, requirements, user acceptance testing strategies, training and system implementation.
Monitors and assesses all projects and pivotal initiatives and communicates status to senior leadership. Ensures and leads the communication to and incorporation of feedback from customers on proposed, developing and completed projects and initiatives. Evaluates all related vendor deliverables.
Handles the interfaces between projects, acting as a liaison between project managers and directors, to ensure collaboration and coordination between business unit leadership, program/project development staff, senior management, Nationwide Technology, customers and, if necessary, vendors and outside consultants.
Identifies technology and human resource commitments across the organization. Provides feedback and makes recommendations to assist in prioritization, formation of cross-functional and/or customer-integrated teams and the reallocation of resources when necessary.
Identifies gaps, overlaps, conflicts and timelines, as well as budgetary and resource barriers, which affect programs and projects individually and as a whole. Facilitates resolution, mitigation and appropriate elevation. Maintains a log of common issues, risks and changes to promote organizational learning and proactive response.
Develops, implements and maintains consistent program/project management methodologies and standards for use in the assigned business unit leadership and associated business units.
Consults and coaches leaders and team members throughout business units on new trends, practices and procedures and tools.
Acts as a liaison to program management staff in other areas of Nationwide and integrates the workflow in these areas in support of company and business unit strategy.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Officer; may manage team of up to three associates.
Typical Skills and Experiences:
Education: Undergraduate degree required with studies in business, insurance or related field preferred. MBA or other graduate level education equivalent is desired.
License/Certification/Designation: Project Management Certification is strongly preferred. Industry designations such as CPCU, CLU and/or ChFC are highly desired.
Experience: Ten or more years of related project/program management experience.
Knowledge, Abilities and Skills: Proven knowledge of project management tools, concepts, and methodologies. Demonstrated proficiency in key competencies of effective program/project management. Effective interpersonal skills for interaction with project managers, senior leadership and program steering committees. Ability to manage large, sophisticated programs/projects. Must have the ability to maintain focus on the holistic focus of a program and integrate the separate projects together. Ability to influence change.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the business unit Vice President and Human Resources Vice President.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office environment. Occasional travel. Non-standard or extended work may be required based on project needs. Must have a valid driver’s license with satisfactory driving record in accordance with Nationwide standards.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
