Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Hybrid (3 days onsite)
关键岗位职责：
• 担任客户顾问，主动频繁高效客户拜访，建立和维护良好的客户关系，了解并发掘客户
的需求，关注客户的关键绩效指标，并能基于客户的需求提供对客户有价值的优选方案；
• 通过“客户至上”的顾问式服务，赢得客户信任并与客户建立嵌入式的长期服务伙伴关
系，从而实现公司的业绩目标；
• 了解客户预算计划，熟悉客户机房运行特点，了解客户设施管理现状和需求，向客户建
议保养、预防性大修、系统升级，空调及机电系统运行管理等常规服务及延伸价值方案；
• 为客户分析空调设备及空调系统所碰到的问题，帮助客户做出最优方案选择；
• 代表客户方，负责推进与技术支持部门、售后运营等部门的紧密合作，确保实现我们对
客户的服务承诺；
• 充分掌握顾问式服务业务流程，完成销售业务的定单跟进、下单、业务实施、项目成效
监督管理、开票确认收入、收款及客户满意度跟踪等全部工作；
• 积极扩大特灵在暖通行业售后服务业务的市场影响力，从而实现服务市场占有率。
Job Description – Asia Pacific Talent Acquisition 2 of
2
任职资格:
• 本科以上学历，暖通相关专业；
• 5 年以上暖通行业销售经验；
• 了解暖通设备及系统构成、运行模式，能读懂常见制冷机房流程图；
• 熟悉各风冷、水冷机组的使用条件及常见问题；
• 根据客户机组运行情况提供对应的服务方案建议；
• 具有很强的客户服务意识；
• 富有团队合作精神
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
