* Flexible to work in 24/7 shift support.
* Working experience in resolving Batch failure, Troubleshooting the environmental issues.
* Working experience in handling Incident, Problem and Change Management process and RCA documentation.
* Knowledge on Vision plus is Required.
* Co-ordination with internal and external stake holders for seamless deliverables.
* Ability to handle multiple production and Non- Production cycles in parallel, prioritsing the failures.
* Good understanding and working experience on IBM Mainframe utilities.
* Operational knowledge of Mainframes, OPS/MVS, z/OS, TSO, Console, JCL and Job Scripting is required.
* Flexible to work in different schedule and on demand to support business functions.
* Knowledge on VSAM / IAM file management.
* Knowledge on CICS, Storage, DASD will be an added advantage is added advantage.
* Foundation level of ITIL or Equivalent
* Knowledge on REXX is added adavantage.
* Excellent communication skills in written and spoken English is required.
* Strong documentation and procedural skills.
* Ready to undergo training for new products and ability to learn / develop the skills on it.
* Knowldege on region build, data down size is added adavantage.
* Working experience with responsibilities on deliverables, business continuity and service assurance.
R-10351390
