Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who we’re looking for
Toyota’s North America Quality (NAQ) Systems & Technology Platforms team is looking for a passionate and highly motivated Technical Product Owner.
The primary responsibility of this role is to be the technology program/project leader responsible for application development and support.
Reporting to the OneTech NAQ Manager, the person in this role will support the North America Quality (NAQ) Systems & Technology Platforms department's objective to plan, advise, and provide internal consulting services to develop and apply technology solutions that align with business goals and objectives.
What you’ll be doing
Develop a strong and healthy relationship with your business counterpart by understanding the business and being proactive with your support of upcoming initiatives.
Act as the primary point of contact between stakeholders (such as business leaders, users, OneTech departments and external clients) and software development teams for the Products in your assigned area.
Managing overall project budget, backlog, timeline, stakeholder communication, and user stories for your assigned area.
Ensuring product team resources are managed. Be involved in the interviewing and onboarding of new resources.
Reviewing and submitting of Statement of Work, Requisitions, Purchase Orders, and Invoices.
Maintaining the accuracy of CMDB/APM/CI.
Managing Request for Changes (“RFCs”) in 1TS system for the Products in your assigned area.
Coordinate and represent Products in your assigned area on releases, which typically occur every 4-6 weeks, ensuring that new features and fixes are delivered smoothly and with minimal disruption to users.
Prioritization of Application Management Support (AMS) backlog.
Initiating Operational Acceptance Process (OAP) for new applications. Ensure the forms and documents are completed and maintained.
Ensuring project/product teams are following the NAQ Agile framework & OneTech policies and procedures.
Owning any problems or outages that may occur and ensuring correct Problem Reporting mechanisms are followed.
Provide proposed countermeasures (short term and long term) when escalating issues or problems.
What you bring
Bachelor’s degree in Computer Science, Engineering, Business Administration with IT focus, Management Information Systems, related disciplines, or equivalent work experience.
5-7 years of IT experience with Cloud and On-prem technologies in successfully implementing complex applications and/or developing effective solutions to diverse and complex business challenges and opportunities.
Sharp analytical and problem-solving skills with attention to detail.
3-5 years experience in managing projects involving large scale system development with multiple teams.
Experience implementing and/or supporting web applications where volume performance and uptime reliability are critical.
Experience in application production support, ensuring SLAs are adhered to and upgrades occur as needed.
Added bonus if you have
AWS Cloud certifications
Experience with Site Reliability Engineering (SRE) practices and concepts in application support.
Experience with on-prem development technology stacks
Understanding of OneTech specific processes and applications (ex: CMDB, ServiceNow, Incident Management, Problem Reporting, Request For Change, JIRA, Confluence).
Automotive and/or manufacturing industry experience
What We’ll Bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork, flexibility and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, child care, schools and more
Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Belonging at Toyota
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.
