What does a Senior Billing Analyst do at Fiserv?
As a Senior Billing Analyst within Fiserv’s Finance Shared Services team, you will play a critical role in ensuring accurate and timely client billing. You will serve as a subject matter expert, leveraging your analytical skills to manage complex billing processes, resolve discrepancies, and support continuous improvement initiatives. Your work will directly impact the revenue cycle and client satisfaction by ensuring billing accuracy and operational efficiency.
What you will do:
- Analyze client data and billing history to ensure accuracy and completeness.
- Prepare, validate, and post billing feeds and invoices.
- Identify, investigate, and correct billing discrepancies prior to client invoicing.
- Manage billing setup for new clients and renewals, including data conversion and validation.
- Act as a primary point of contact for internal teams and clients regarding billing inquiries and issue resolution.
- Collaborate cross-functionally to improve billing processes, tools, and documentation
What you will need to have:
- Experience in billing, bookkeeping, finance, accounting, treasury, banking, data analytics/metrics and/or similar discipline
- Advanced proficiency in Microsoft Excel (X-Lookup, and Pivot Tables) and other Microsoft Windows applications
- 4+ years of equivalent combination of educational background, related experience and/or military experience
What would be great to have:
- Prior experience with large ERPs such as SAP, Oracle or Peoplesoft
- Experience as a liaison with Clients and other departments, divisions, and organizations
- Experience conceptualizing innovative approaches to modernize processes
- Experience analyzing and interpreting data
Important info about this role:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding.
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Perks at work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
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