As a Customer Care Supervisor, you will be responsible for overseeing the daily operations of our customer care team, with a specific focus on the insurance repair check and remote deposit process. While working in a secure mailroom environment, you will ensure that our customers receive prompt, professional, and efficient service. You will also be responsible for training and mentoring customer care representatives, handling escalated customer issues, and implementing strategies to improve overall customer satisfaction.
Ally Work location for this role is: Jacksonville, FL
This role requires an average of five (5) days a week in the office, shift: 8am to 5pm EST
