ADP is hiring a Client Security Advocate
- Are you an eager security, client service, or technology professional who wants to learn what a wide-scope security advocacy role across a global corporation has to offer?
- Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
- Are you ready to join a company offering career advancement opportunities throughout your career journey?
Well, this may be the role for you. Ready to make your mark?
This is an ideal opportunity for a
motivated, collaborative, service-focused, and curious individual who is interested
in building a career in security and client service.
In this role, you will act as a trusted security advisor and advocate, engaging directly with internal and external clients—virtually and in person—to represent ADP's security program.
No two days are the same. You will be one of the key security advocates responsible for various styles of client communications, advocacy, and assurance. You will work closely with cross-functional partners, navigate tight deadlines, and continually find ways to elevate the client experience.
To thrive in this role, you'll need a strong background in security, technology, risk, business, or client service. You'll need advanced communication skills, both written and oral, relationship-building expertise, and the ability to engage senior stakeholders with professionalism and confidence. Our best advocates are collaborative, curious, and passionate about delivering outstanding client service.
Like what you see?
Apply now!
What You'll Do
Learn more about ADP at tech.adp.com/careers
Here's what you can expect on a typical day in the life of a Client Security Advocate at ADP:
- You will be responsible for responding to client security inquiries in a professional, timely, and respectful manner while providing top-notch service to solve problems.
- You will actively engage with clients through face-to-face and virtual presentations to advocate for the ADP Security program.
- You will work with client auditors to satisfy the demands of an evolving third-party risk management landscape.
- You will work with legal teams to advise on ADP Security Policies and Standards.
- You will be a security Subject Matter Expert! You'll engage across the organization to discuss client security requirements and explain our program. By using a consultative approach, you'll work directly with client service, sales, and legal teams to address client security concerns and requests.
- You will be a problem solver! You are expected to think outside the box, identify creative solutions, support and lead team projects where appropriate, and help drive efficiency across the organization.
- You will work with individuals across the company – down the hall and across the globe - up to and including executives, to understand business goals and related communications needs, and then develop appropriate deliverables.
To Succeed In This Role
- You'll have a bachelor's degree or equivalent.
- A passion for world-class client service
- Curiosity to learn and an appetite for security and technology
- Demonstrated competency to stand and deliver
- Complex problem-solving and encouraging new perspectives on existing solutions
- Strong relationship-building skills: you can easily communicate with senior stakeholders respectfully and thoughtfully, and you don't shy away from challenges.
- Ability to work within a team across multiple time zones and on tight deadlines
- Flexibility to work on global assignments and special projects as needed
- 5+ years of professional work experience in client service, business, information technology, risk, or security.
- Ability to grasp and translate technical concepts and make them easily understandable
- Excellent communication skills, both written and oral
You'll Love Working Here Because You Can
- Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and respect one another's ideas to find the best solution.
- Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
- Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
- Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
- Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
- Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.
What are you waiting for?
Apply today!
Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY
(ADA version: https://youtu.be/IQjUCA8SOoA )
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $59,100.00 - USD $120,200.00 / Year*
- Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
