FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
Job Summary
FreeWheel’s Product and Partnerships Solutions Group serves at the nexus between technical and business solutions teams. The team employs an analytic, innovative, and highly collaborative approach in providing best-in-class services and forward-looking business solutions to the top players in the Television industry. We seek a creative, passionate, and intrinsically motivated Senior Solutions Engineer to help bring our product offerings into their fullest form – establishing and exemplifying best practices in product activation; acting as the key technical expert in the execution of FreeWheel’s, and our clients’, most strategically important implementations; and, illuminating client usage in support of improving FreeWheel’s TV Platform offerings. The ideal candidate has previous experience working on data products such as audience, identity and measurement.
Given the team’s broad purview, Product Solutions Engineers must communicate with customers and partners frequently in finding robust solutions to complex problems. Product Solutions Engineers are expected to draw upon their expertise and creativity to ensure the success of FreeWheel’s most demanding client initiatives, addressing novel requirements and uses cases in collaboration with the Services organization, Product Management, Product Marketing, Revenue, Partnerships, and Engineering teams throughout the product development and Serviceability Lifecycle processes.
Job Description
We seek an experienced, passionate, and highly motivated Product Solutions Engineer (PSE) to bring our technology to life each day, establishing and exemplifying best practices in product activation, acting as the key technical expert in the execution of FreeWheel’s, and our clients’, most strategically important implementations, and illuminating client usage in support of improving FreeWheel’s offerings.
Because of the broad purview, this individual must communicate with customers and partners frequently, finding robust solutions to complex problems. Product Solutions Engineers are expected to draw upon their experience and creativity to ensure the success of FreeWheel’s most demanding client initiatives, often addressing requirements which have never before been asked of FreeWheel by our customers and sales prospects.
The Product Solutions Engineer will be specifically tasked to perform as the SME – Subject Matter Expert - for one or more product area. In the role will involve partaking in and providing input to Product Management, Product Marketing and Engineering Teams throughout the entire Serviceability Lifecycle process.
FreeWheel’s client services philosophy is based on establishing long-standing client relationships formulated foremost on trust. Our work philosophy is predicated on transparent collaboration across all departments throughout the product lifecycle. As such, other key elements and duties of a successful PSE include:
Act as liaison between Account teams, Product Management, and Engineering for matters related to product focus areas, providing guidance and feedback on product usage, gaps and/or needs
Evaluate client and partner requests for technical feasibility, determines high-level requirements for implementation success, and aids Account Management in creating informative requests for implementation resourcing
Assists in preparation and execution of materials for client renewal opportunities, product upsells, business reviews, account plans and presales process
Strong client-facing communication skills, with the ability explain product functionality, technical design and limitations at the client’s executive level as well as to developers or other client experts
Employees at all levels are expected to:
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.
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Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Product Solutions; Technical Solutions; Structured Query Language (SQL); Troubleshooting; Communication
Salary:
Primary Location Pay Range: $97,666.62 - $146,499.93
Additional Range: This job can be performed in Colorado with a Pay Range of $89,527.73 - $146,499.93
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
