What does a successful Custom Product Consultant/Buyer do at Fiserv?
As a Custom Product Consultant/Buyer, you will ensure client support and satisfaction at a professional level. At Fiserv, we thrive on building trust with our clients through excellent communication and personalized solutions. You will design and purchase customized products, ensuring timely delivery and compliance with client specifications. This role requires a professional phone presence, strong written communication skills, and the ability to build relationships over the phone.
What you will do:
- Communicate with all levels of client personnel to understand and meet their custom product needs.
- Coordinate with graphic designers to quote product options and provide proofs for client approval.
- Purchase products from external vendors, ensuring cost efficiency and timely delivery.
- Perform negotiations for major purchases and expedite items to ensure timely delivery.
- Resolve purchasing problems by working with vendors, suppliers, and employees.
- Train and assist other team members as assigned.
- Handle confidential data with care and comply with all policies and procedures.
What you will need to have:
- 3+ years of experience in negotiation, procurement and purchasing technology and methodology.
- 3+ years of experience with database inquiry, spreadsheet, and word processing software.
- Bachelor’s degree in Marketing, Business, or related field and/or equivalent military experience.
What would be great to have:
- 4+ years of experience in material management or a related field.
- Knowledge of secure card industry standards (Europay, Mastercard, & Visa preferred).
- 3+ years of experience in multi-tasking in a deadline-driven environment.
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
Important information about this role:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.
- Compensation is $60-$70k yr
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role
R-10379919
