About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
- Embark on a journey as a Bilingual Consumer Relations Coordinator, where you will become part of a dynamic work environment, collaborating with diverse colleagues to enhance overall efficiency, problem-solving, and creativity within the workplace.
- Act as the first point of contact for all incoming inquiries to the technical helpline and respond to incoming calls and emails regarding Henkel products.
- Keep detailed records of consumer / customer interactions, feedback, and resolutions to improve service quality and efficiency.
- Develop a comprehensive knowledge of products to help customers with recommendations and enhance end user experience.
