Overview
| Short Description for Internal Candidates | |
The Lead Valet will ensure company standards are met in compliance with parking and valet operations and servicing contractual obligations to customers within specified budget of labor and expense.
| Description for Internal Candidates | |
The Lead Valet will ensure company standards are met in compliance with parking and valet operations and servicing contractual obligations to customers within specified budget of labor and expense.
POSITION RESPONSIBILITIES
- Supervise staff
- Answer phones
- Provide customer services assistance
- Replenish tickets
- Maintain contract specifications
- Maintain service quantity and quality to client and the company
- Perform safety audits
- Check all work on a nightly and turn in completion reports
- Train new staff and oversee on-going training of existing employees in proper methods and use of equipment, safety practices, and regulations
- Perform daily quality control inspections
- Assists in safety programs follow-through by Branch Safety Coordinators to ensure compliance with all safety policies
- Be aware of the fundamentals of good personnel management, understand and use proper personnel management skills to resolve problems with personnel
- Ensure area is in compliance with all State and Federal guidelines as well as company policies
- Perform other duties as assigned or requested
KNOWLEDGE, SKILLS & ABILITIES
- Experience leading a team
- Experience working in parking or valet operations preferred
- Valid Driver's License required
- Good communication skills both written and verbal
Same Posting Description for Internal and External Candidates
