Career Area:
Manufacturing
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
About EPD
Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!
Job Summary
Join Caterpillar’s fast-growing Power and Energy segment and help shape the future of quality excellence. As a Quality Manager, you’ll lead high-impact initiatives that drive product reliability, customer satisfaction, and supplier performance across a dynamic manufacturing environment. This role offers the opportunity to collaborate cross-functionally, manage global customer claims, and influence strategic quality improvements. If you're ready to lead with data, develop teams, and make a measurable difference, we want to hear from you.
What You Will Do:
Support development of quality assurance strategies, processes, guidelines, and control plans to assure the quality and reliability of manufactured products.
Lead the development and implementation of corrective and preventive actions to achieve quality targets.
Investigate and address trends in internal and external non-conformance.
Lead, manage, and develop multiple teams, including team leaders, quality specialists, and inspectors, to ensure quality standards are met.
Drive change based on data; review reports with quality assurance, production, management, and engineering personnel to resolve quality issues.
Manage customer quality concerns, including filing and tracking claims through Global Account Management systems.
Provide proactive support to suppliers to ensure alignment with quality expectations and continuous improvement.
Collaborate with cross-functional teams, including Operations, Project Management, and Engineering, to address quality challenges and implement effective solutions.
Degree Requirement
What You Will Have:
Quality Management: Extensive experience and knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
Interprets results of quantitative and statistical tools and explains results to others.
Communicates key benefits of a quality management process.
Conducts and directs quality reviews.
Develops expertise in quality assurance tools, techniques, and standards.
Develops quality assurance processes based on Six Sigma, ISO 9000 or Baldrige principles.
Develops programs for motivating employees to meet or exceed quality goals.
Quality Risk Management: Working knowledge of processes, tools, and techniques for Quality Risk Management; ability to implement the quality assurance process of assessment, control, communication, and review of risks to the quality of products.
Documents the key steps of a unit-specific risk management process and associated procedures.
Explains and analyzes quality indicators and metrics relevant to own unit or function.
Highlights Quality Risk Management issues throughout the product life cycle.
Participates in a crisis management team to address quality issues.
Understands overall business objectives to effectively mitigate risks associated with quality.
Problem Solving: Working knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Identifies and documents specific problems and resolution alternatives.
Examines a specific problem and understands the perspective of each involved stakeholder.
Develops alternative techniques for assessing accuracy and relevance of information.
Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
Uses fact-finding techniques and diagnostic tools to identify problems.
What Will Put You Ahead:
3+ Year Quality Leadership Experience
3+ Years Leadership in Operations/Manufacturing
Experience working in high-volume, fast-faced environment
Customer Service Experience
Physical Requirements:
The ability to occasionally lift parts up to 25 lbs. individually or up to 70 lbs. with a team lift
The ability to bend, reach, and squat while performing tasks
The ability to wear required personal protective equipment (PPE) for assigned tasks
The ability to work in an environment with frequently changing temperatures
The ability to stand and/or sit for extended periods while performing tasks
We are committed to ensuring a supportive and accommodating work environment for all employees. Please advise of any reasonable accommodation requests to facilitate your ability to perform the job’s essential functions.
Additional Information:
This position requires the candidate to work a 5-day-a-week schedule in the office.
Travel up to 10% is possible
Relocation is available for this position
Visa sponsorship is NOT available for this position
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job.
At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.
Summary Pay Range:
$110,520.00 - $165,840.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
Posting Dates:
November 4, 2025 - November 11, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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