Key Job Responsibilities
Event Pre-planning
- Partner with the Senior Project Managers, Project Managers and end client to design, pre-plan and manage all aspects of their expertise or discipline.
- Drive Results - Complete necessary technical drawings, production plans, labour needs, budgets, equipment selection, and interfaces with the warehouse leads, and sub rentals.
- See the Bigger Picture - Assist and support the other departments as necessary by making recommendations on technology, processes, and methodologies.
On-site Management/Operation
- Delivers World Class Service – ensuring their discipline meets or exceeds the client’s needs by managing the production plan, budget, and Encore production/safety standards.
- Do the Right Thing - Set and properly test technical components.
- Operate designated equipment for the event, as needed.
- Provides leadership to their assigned crew, including internal and external team members.
- At all times, the Technical Manager is expected to abide with all health and safety requirements to company and international standards; to ensure that all team members and subcontractors adhere to the same; and to recommend areas of improvement to the HSE Manager.
Post-show Management
- Responsible for post-show management to include: final labour, time sheets, expenses, sub rentals, and any equipment maintenance needs.
- Complete reporting information and feedback from team to the Senior Project Managers and Project Managers for the post show jot form to document for client’s future events.
Customer Service
- Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
- Meets with clients on site as necessary to ensure that their needs are met and the equipment setup is working properly.
People Development (where they have direct reports)
- Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
- Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
- Manage the HR activities including selection, performance management, and learning.
- Provide focused and continued coaching to develop the skills of team members.
- Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems.
- Recommend team members for training opportunities, as needed.
Disclaimer:
The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.
