Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who we’re looking for
Toyota’s Field Technical Operations is looking for an enthusiastic and motivated Field Product Engineer who will be located at the Los Angeles field office.
One of the primary responsibilities of the Field Product Engineer role is to assist in the identification and early detection of product quality concerns. In addition, they support the investigation and prioritization of those identified issues through collaboration with CQS PE’s and Region/Area FTS personnel.
Reporting to the Field Technical Operations Manager, the person in this role will support the Field Technical Operations department's objective to shorten the time between 1st Occurrence and 1st report by focusing on a data-driven and hands-on approach to Early Detection.
What you’ll be doing
Support Early Detection investigation activities by identifying and prioritizing emerging field issues using both a hands-on and data driven approach
Collaborating with CQS Product Engineers and regional Field Technical Specialists to identify and provide information on emerging issues through actionable field reports and the EDER process
Performing Genchi Genbutsu at dealers and other locations within the LA field office to gain firsthand knowledge of quality issues to better support the EDER process
Manage assigned Field Product Engineer Request so these requests are completed on time and within budget
Promote a quality-minded culture within each region by collaborating with regional management and technical team to ensure compliance with EWR and NHTSA requirements
Work with regional leadership and field staff to identify ways to improve EDER support based on division and department goals within the field office
Conduct regular technical meetings with regional field technical specialists to review quality initiatives and request support as needed
Assist regional staff technical staff by providing guidance and training in field report creation, FTS on-boarding, proper VCR and TAS documentation, regulatory compliance, and support of department programs
What you bring
Bachelor of Science in Mechanical or Electrical Engineering , Automotive Technology, or equivalent work experience
Direct automotive technical knowledge and diagnostic experience
ASE Master Certification (A1-A8)
Experience writing technical reports and presenting data
Willing to travel 30% of the time
A motor vehicle record that’s acceptable by company standards is required for this position
Added bonus
Bachelor of Science (B.S.) Degree in Mechanical or Electrical Engineering
Experience in quality engineer position within the automotive industry
Thorough understanding of the Early Detection Early Resolution process
Master or MDT certification status within Toyota / Lexus technician certification programs
Toyota field organization and dealer operations knowledge or experience.
Proficiency in T3 related systems, i.e. Q360, TQCN, RTS, TAS, MIL-i etc.
What we’ll bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork, flexibility and respect
Professional growth and development programs to help advance your career, as well as tuition
reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from
Toyota regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools and more
Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Relocation assistance
The annual base salary range for this position is $97,400.00 - $158,200.00.
Belonging at Toyota
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.
