Overview
**This is a remote position with nationwide responsibilities**
About the Role
ABM is seeking a Program Manager – Power and Electrical Services to lead operations for a large, national strategic account. This is a high-impact, customer-facing role ideal for an experienced operations professional with national-level portfolio management experience. You’ll drive strategic initiatives, ensure consistent service delivery, and foster strong client relationships across multiple sites.
Key Responsibilities
- Lead operations and performance management across national contracts in power and electrical services.
- Develop and implement standardized operating procedures, training, and performance metrics.
- Collaborate with field teams to ensure consistent service delivery and communication.
- Manage billing, reporting, and financial accuracy across all sites.
- Serve as the primary escalation point for client concerns and operational issues.
- Support change management initiatives and rollout plans.
- Ensure contract compliance and uphold service standards.
- Present performance updates and strategic insights in client meetings.
- Act as a consultant to ABM teams nationwide for service implementation.
- Oversee safety protocols and ensure proper training is conducted.
- Drive customer-centric strategies focused on service excellence and operational efficiency.
- Audit sites regularly to ensure adherence to SOPs and training materials.
- Maintain accurate tracking tools and reporting systems.
- Lead internal and external communications to ensure program alignment.
- Partner with key customer and internal stakeholders to drive success.
- Recommend training and development based on performance reviews.
- Participate in portfolio planning and review meetings.
Qualifications
- Bachelor’s degree or 7+ years of relevant industry experience.
- Proven ability to lead and influence cross-functional teams.
- Strong process improvement and problem-solving skills.
- High productivity in dynamic environments (office, remote, client sites).
- Excellent interpersonal, conflict resolution, and negotiation skills.
- Strong time management and organizational abilities.
- Experience managing large regional or national portfolios.
- Proficiency in operating budgets and financial statements.
- Ability to manage multiple projects and meet deadlines.
- Advanced skills in Excel, PowerPoint, and Word.
- Strong written, verbal, and presentation communication skills.
Pay: $74,200 - $137,800
The pay listed is the salary range for this position. Any specific offer will vary based on the successful
applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.
You may be eligible to participate in a Company incentive or bonus program.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes.
For more information, visit www.ABM.com
