About your role:
The Financial Billing Analyst II will partner as an internal subject matter expert within our Finance Shared Services. This individual will be a team player that interacts both within and outside the immediate work group for assigned Fiserv billing functions. The role will be responsible for managing new client implementations as well as client renewals, directing the data conversions and interacting with the client on all questions concerning invoicing and problem resolution. This position is vital to ensure that client implementations are successful, standard procedures are followed, and data is complete.
What you’ll do:
- Perform business analysis for client databases, researching billing history, posting invoices, preparing and validating billing feeds, trend analysis on results to determine data errors and validation of corrections of the data prior to invoicing clients.
- Ensure client billing is recorded timely and accurately for revenue cycles.
- Review client contracts for action and implementation.
- Verifies exception and audit reports.
- Participate in turnover meetings and special projects as assigned.
Experience you’ll need to have:
- Microsoft Excel (including large data sets, Macros, V Look-up, and Pivot tables).
- Bachelor’s degree, or an equivalent combination of education and military experience.
Experience you’ll need to have:
- 2+ years professional work experience in customer service and/or military/internship experience
- Order-to-Cash experience within an ERP platform (SAP, Oracle or similar).
- Attention to detail and standard operating procedures.
- Experience performing business analysis tasks related to client databases, billing history, research, and invoice posting.
- Experience in validating billing feeds and trend analysis.
- Experience ensuring accuracy and timeliness in client billing.
How you’ll work:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
Sponsorship:
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
- Fuel Your Life program to support physical, financial, social, and emotional well-being
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers’ extra effort with points used for rewards
- Eight Employee Resource Groups to foster a collaborative culture
- Unparalleled professional growth with training, development, and internal mobility opportunities
- Retirement planning and discounted shares with the Employee Stock Purchase Plan
- Medical, dental, vision, life, and disability insurance options available day one
- Tuition assistance and reimbursement program
- Paid parental, caregiver, and military leave
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