Job Description
This role will report directly to the ACH Manager and is responsible for customer transaction processing. This position’s hour will be for the closing shift with some holiday coverage necessary. This is a great opportunity for candidates with some retail banking experience with a growing team here at Oracle. Local candidates only. There will be NO telecommuting.
Career Level - IC1
Responsibilities
RESPONSIBILITIES
- Process daily ACH and EFT transactions on behalf of customers of the company
- Maintain detailed records of transactions processed
- Participate in the ongoing development of an automated system for transaction processing
- Work in collaboration with other departments to resolve customer payment, reconciliation and technical issues
- Prepare and maintain proper procedural documentation for operating and compliance purposes
- Accept other duties as assigned
Desired Experience/Qualifications
- Bachelor’s degree preferred, but not required.
- 1 – 2 years of experience
- Understanding of ACH and ACH processing preferred, but not required
- 1 to 2 years of cash handling and previous banking experience
- Works well in a fast paced, team-oriented environment
- Extremely comfortable working with computers and a variety of applications
- Flexible and adaptable attitude toward work schedule (some holiday coverage required)
- Personal Traits:
- Dependability is a must. May require some overtime in order to make sure the customer’s needs are met.
- Exceptional listening and communication skills - detailed, organized and process-oriented.
- Flexibility – must be able to multi-task, efficiently switch gears, and prioritize. Should be able to work well independently as well as in a team-oriented environment.
- Takes ownership - able to learn quickly, maintain a high standard of service and quality control, be able to problem solve and deal with conflicts as they arise while maintaining a high degree of professionalism.
- Goal-oriented - able to provide a sense of direction and persevere to achieve positive results, must be dedicated and have the ‘willing to get the job done” attitude
- High attention to detail is necessary. Our team processes large volumes of transactions on a daily basis. This person much be able to spot errors and pay close attention to the procedures outlined.
Qualifications
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $21.97 - $42.88 per hour; from: $45,700 - $89,200 per year. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC1
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
