Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
HiredScore is the newest addition to the Workday family!
As the leading provider of Talent Orchestration technology, HiredScore’s artificial intelligence, automation and deep integrations empower the largest and most innovative companies in the world to safely and transparently drive critical business outcomes in recruitment productivity, diversity hiring, internal mobility, and total talent management.
HiredScore’s proprietary technology provides compliant-by-design AI that seamlessly connects to data and systems to power the shift to proactive and fair HR decisions. HiredScore is live in 150 countries.
HiredScore is designed to help companies match, rediscover, and engage talent more effectively. Seamlessly integrated with Workday, it streamlines processes, reduces administrative tasks, and delivers timely insights that enhance decision-making and free up time for meaningful interactions with top talent
We are growing our team - currently seeking highly skilled and motivated professionals to join our outstanding engineering team at Workday!
About the Role
As a Strategic Professional Services Engineer on the Cross Strategy & Operations Team, you will play a pivotal role in shaping and scaling internal tools and platforms that serve multiple client-facing pods. Rather than focusing solely on writing code, you’ll take ownership of cross-functional programs, coordinate across stakeholders, and ensure that our systems evolve into scalable, maintainable, and impactful solutions.
You will collaborate with engineers, implementation managers, and internal stakeholders to align on priorities, identify opportunities for automation, and ensure the successful delivery of high-leverage tooling and shared infrastructure. Your work will help us operationalize strategic initiatives, reduce delivery friction, and support the broader growth of our Professional Services capabilities.
Your work will directly influence how we optimize client implementations, reduce human error, and create maintainable, future-ready systems.
Key Responsibilities:
Drive strategic initiatives such as internal tools development, shared automation, and cross-pod platform services, with a focus on program coordination, roadmap planning, and execution.
Partner with technical leads to shape architecture and product direction, ensuring we build reusable, scalable systems that support client delivery.
Coordinate across pods to identify bottlenecks, align on tooling needs, and champion consistency in how we build and deliver.
Translate internal needs into well-scoped projects by facilitating communication between technical and non-technical stakeholders.
Proactively escalate risks, track dependencies, and remove blockers, ensuring initiatives stay on track and add value.
Provide technical context when needed (e.g. reviewing proposals, shaping backend/frontend interfaces), while relying on hands-on engineers for execution when appropriate.
About You
Basic Qualifications:
3+ years of experience in a technical role involving cross-functional collaboration, such as professional services engineering, technical solutions architecture, technical program management, or senior-level technical support (Tier 3+).
Strong understanding of modern software development (Python, MongoDB, containers, CI/CD), with the ability to navigate technical conversations and evaluate solution tradeoffs.
Proven ability to lead cross-functional initiatives, coordinate across stakeholders, and drive alignment in fast-paced environments.
A mindset oriented around system design, automation, and process improvement.
Excellent communication skills and comfort working across technical and non-technical roles.
Preferred Qualifications:
Experience shaping internal tooling or platform services across teams.
Familiarity with microservices, Kubernetes, observability tooling (e.g., Grafana, Sentry).
Strong organization and project tracking skills (e.g., using JIRA, Confluence).
Prior exposure to Professional Services or client-delivery environments is a plus.
A builder’s mentality with a strategic lens, you know when to zoom into details and when to zoom out to the bigger picture.
Excellent communication in English, with the ability to document and share learnings clearly.
Our Approach to Flexible Work
With Hybrid Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so we require employees to work three days a week in the office and two days at home. This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
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