About Your Role
As a Network Automation Platform Support Engineer, you will focus on supporting and maintaining automation and data platforms that enable efficient network operations. You will bring extensive hands-on experience with network automation tools, intermediate networking knowledge, and a strong foundation in Linux systems and scripting to support various infrastructure teams across Fiserv.
What you’ll do:
- Provide operational support for network automation and data platforms.
- Monitor, maintain, and optimize automation platforms to ensure high availability and performance.
- Collaborate with engineering teams to implement automation solutions and improve processes.
- Document procedures, configurations, and best practices for platform support.
- Participate in incident response and root cause analysis for platform-related issues.
Experience you’ll need to have:
- 7+ years of experience in a network or systems engineer role in an enterprise level environment
- 3+ years of experience in a network automation or platform support role, primarily using Python and Ansible for automation tasks
- 3+years of experience managing Arista CloudVision Portal (CVP)
- 3+ years of experience with Linux server administration
- 3+ years of experience with core networking technologies such as routers, switches, firewalls, load balancers, and DNS
- Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience
Experience that would be great to have:
- Prior experience with other automation platforms such as Forward Networks, Aruba ClearPass, Nautobot, Versa Director, NTP Servers, or Itential
- Strong problem-solving and analytical skills
- Excellent communication and collaboration skills
How you’ll work:
- Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech, this role is on-site Monday through Friday
- This role requires being on-call during non-standard and/or overnight hours on a rotational basis
- This role requires flexibility to work overtime that includes weekends and holidays
- This role requires use of a computer and audio equipment
Travel:
- Approximately 5% travel off-site or to other office locations is expected
Sponsorship:
- In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future
R-10378991
