The Signia by Hilton La Cantera Resort & Spa—set atop the scenic rolling hills and majestic live oaks of the Hill Country—offers a tranquil yet sophisticated retreat with 140,000 sq. ft. of elegant event space, a luxury spa, multiple outdoor pools, a dedicated kid’s camp, and an 18-hole championship golf course. The resort features four restaurants and five bars, providing everything from casual dining to gourmet experiences. Conveniently located just 20 minutes from San Antonio International Airport, we’re close to premier shopping, dining, and local attractions such as Six Flags San Antonio.
We are excited to announce that we are seeking an Event Manager to join our team!
What will I be doing?
The Event Manager will be responsible for servicing corporate and convention groups with attached guestrooms. This role will manage a diverse mix of programs, ranging from small groups to large conventions, including resort buyouts with peak nights up to
496 rooms. In addition, the position may support select social events without guestrooms, as assigned. The primary focus of this role is the planning, coordination, and execution of corporate and convention group events.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
- Organize, plan and prioritize your duties by developing plans and goals.
- Timely communication to internal and external clients via telephone, email, written documents or in person.
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
- Demonstrate knowledge of job systems, products, systems, and processes.
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
- Selling and influencing both internal and external clients.
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
- Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
- Participate in customer site inspections and assist with the sales process as necessary.
- Other duties as necessary based on business needs.
- Regular attendance.
What are we looking for?
- Minimum Years of Experience: Three (3) year of event planning experience
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- 2+ years of event management/event planning in a hotel or resort setting
- Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
- Knowledge of Delphi.fdc
The Benefits:
Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
- Access to your pay when you need it through DailyPay (Based on hotel)
- Health insurance
- Complimentary Parking
- Complimentary Team Member Luch
- Team Quarterly Bonus Potential
- Discounted Team Member Meals
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Go Hilton travel discount program
- Best-in-Class Paid Time Off (PTO)
- Supportive parental leave
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
Signia by Hilton La Cantera Resort & Spa
Schedule
Full-time
Brand
Signia Hilton
Job
Catering and Event Services
