About this Position In the role of Order to Cash Accountant for North America, you will play a vital part in ensuring the financial health of our operations by managing day-to-day collection activities and resolving customer account inquiries. This position is essential for maintaining strong relationships with our Sales and Customer Service teams, as you facilitate effective communication and timely follow-up on overdue accounts. You’ll be joining a dynamic team that values collaboration and support. This role presents unique challenges, such as navigating customer payment behaviors and facilitating swift resolutions, providing an invaluable opportunity to enhance your problem-solving and analytical skills while making a significant impact on our organization’s financial performance. Join us in creating a seamless order-to-cash process that supports our mission and drives success!
What you´ll do
- Ensures day-to-day collection activities completed, including customer account research and query resolution, and communicates effectively with Sales and Customer Service teams
- Reports overdue positions for assigned portfolio to Philippines and North America Key Accounts Managers
- Supports Team Leader by handling day-to-day tasks such as reporting and addressing escalations
