If you're passionate about helping a Fortune 100 company drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers (and their pets), then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
The Nationwide Financial ("NF") Customer & Business Innovation team focuses on identifying and driving growth opportunities that are strategically aligned, customer centric, and leverage Nationwide’s capabilities. The team works in close partnership with NF business units but also has the mandate to develop new business opportunities across all of Nationwide Financial.
This role supports the creation of the strategy, roadmap, and requirements of new products, experiences, business models or solutions with a cross-functional team of researchers, engineers, designers, business development, and partner managers. The role also requires a proven understanding of key digital technologies, existing and emerging. Demonstrated understanding of agile delivery methodologies and product owner/manager practices. Knowledge of user experience principles and practices. Strong understanding of business processes, strategy and operations across multiple domains. Ability to translate complex technical concepts into clear business language. Excellent interpersonal, communication, and presentation skills with the ability to engage both technical and non-technical stakeholders. Proven ability to lead cross-functional teams and drive consensus around technology solutions. Ability to navigate ambiguity and drive clarity in complex business and technical scenarios. Insurance and Financial Services industry knowledge a plus. The role will act similar to a general manager for their initiatives, coordinating all aspects and balancing multiple priorities.
This role will also lead the team's AI adoption and transformation, helping to define the strategy and roadmap for how AI accelerates growth and improves customer experiences across Nationwide Financial. The associate will serve as the AI lead on the team across initiatives, helping build the operating mechanisms that take solutions from concept to scaled, measurable outcomes, and helping the team upskill on this emerging technology.
This role will report to an Innovation Director and work in a small team with other product managers, matrix personnel and business leads. All candidates should have experience in "explore" and "build" activities (and shepherding solutions from explore through build & scale).
The strong preference is for this person to work a hybrid in-office schedule out of our Columbus, OH location (3 days per week), but remote internal talent will be considered if viable.
This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program
Job Description Summary
Are you agile across all stages of product development - initiation, solution design, launch, and ongoing maintenance of products? Can you balance strategy, design, profitability and growth? If so, then we want to know more about you!
As a Senior Consultant, Product Manager, you’ll be a senior member of a cross-functional innovation team and will be responsible for contributing and influencing the identification of opportunities for commercialization and independently contributing to opportunity assessments balancing desirability, feasibility and viability. You will independently lead research and concept design and ultimately shepherd the opportunity through build and incubate. We’ll count on you to make recommendations about feature set, scope, go-to-market plans, pricing and design features. Throughout the entire innovation process, you will lead coordination across the enterprise, including technology and design resources as well as Legal, Compliance and Marketing.
Job Description
Key Responsibilities:
Identifies strategically attractive opportunities in partnership with cross-functional team.
Drives development of seamless, simple, and intuitive solutions.
Provides opportunity assessment, balancing desirability, feasibility, viability, in collaboration with the business lead.
Manages research and concept design and execution.
Owns the overall pitch and contributions to the opportunity business case.
Develops product/feature strategy, roadmap and requirements with a cross-functional team, including technology, designers, business development and partner managers.
Owns reporting on the offering. Utilizes metrics to investigate issues and uncover business-driving trends and patterns. Recommends vital course corrections.
Helps prioritize initiatives and work across teams in order to drive value for Nationwide.
Communicates frequently and clearly with other teams and leaders.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Team Leader.
Typical Skills and Experiences:
Education: Undergraduate degree, MBA preferred.
Experience: Generally, seven to 10 or more years of customer-facing consumer or business product development and product management experience, including defining, launching and optimizing products and services.
Knowledge, Abilities and Skills: Proven general knowledge of product development and lifecycle management processes, the ability to think strategically and execute methodically, and deep customer empathy and curiosity that’s paired with knowledge in how to gather and synthesize consumer needs. Outstanding written and verbal communications. Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not eligible)
Working Conditions: Normal office environment
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
We currently anticipate accepting applications until 12/03/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.#marketingSmoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Senior Consultant, Innovation Product Manager : $124,000.00-$238,000.00The expected starting salary range for Senior Consultant, Innovation Product Manager : $134,000.00 - $202,000.00
