Overview
The Regional Director of Operations provides leadership to assigned accounts within the Education Industry Group, overseeing services including custodial facility operations, maintenance, construction, and sustainability. This position directs and oversees staff and is responsible for analyzing procedures, as well as identifying areas where process redesign will enhance accuracy, effectiveness, and efficiency.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Responsibilities
- Recruit, manage, and lead teams with focus on continuous improvement. Select and develop teams of professionals, as well as leaders.
- Influence and support functional strategy; determine, evaluate, and modify goals and the allocation of resources to ensure departmental and organizational goals are met.
- Support, motivate, and promote the team by building a positive and thriving team environment.
- Plan, monitor, and schedule facility modifications, designs and develops of building space allocation.
- Direct overall department processes for integration of services and systems.
- Participate in facilities planning processes and direct the implementation of strategic direction.
- Direct initiatives to improve quality performance and customer service.
- Ensure a safe and secure environment to meet customer needs and comply with regulatory requirements.
- Maintain daily and weekly labor management control.
- Identify, analyze, and review issues; document and report any issues.
- Prepare plans for long range improvement projects to maintain infrastructure.
- Maintain accountability for area budgeting, including selection installation, and replacement of materials and equipment.
- Implement preventative and predictive maintenance programs.
- Special projects and other duties as assigned.
Education:
- Bachelor’s degree or equivalent experience.
Experience:
- 10+ years of experience in facilities maintenance and management.
- Experience managing budgets and having broad financial accountability, preferably P&L ownership, leadership accountability
- Experience managing “hard” facilities services such as core facilities maintenance, mechanical and electrical maintenance and services.
- Ability to effectively lead a staff of direct reports. Proven track record as an effective leader in a high-performance organization, success as a builder of collaborative, high-performance teams whose management style is characterized as results oriented.
- Ability to lead in complex and transformational situations, simplifying the complex and driving tangible progress through others
- Must know the city, state and federal laws and regulations that affect company business and know what licenses are required to operate the business.
- Self-starter and works well independently and as part of a team.
- Understanding of all facets of facilities roles.
- Ability to develop and conduct effective health, safety and environmental training programs.
- Skilled in project management, problem-solving techniques and communicating ideas and instructions clearly.
- Skilled in directing activities and operations of others, including in hazardous situations.
- Can quickly dive deep on business challenges and formulate them as data and analytics problems that can be solved by standard approaching using descriptive, predictive, and prescriptive analytics.
- Skills in relationship-building, teamwork, and collaboration.
- Positive attitude with a strong desire to learn and a continuous improvement mind-set.
- Strong working knowledge of Excel and other Microsoft Office products.
- Comfortable with routinely shifting demands.
- Working knowledge of general office equipment.
- Ability to prioritize projects and execute and deliver in a timely manner under tight deadlines.
- Ability to work independently in a fast-paced, dynamic, results-oriented environment.
- Meticulous attention to detail, self-motivated, and the ability to maintain confidentiality.
