Overview
Compensation: $90,000.00 - $98,000.00 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Shift: Day Shift
Position Summary
The Project Manager – Janitorial Services will lead people, processes, and programs to deliver operational excellence in a premier Class A commercial property located in the Hudson Yards area. This role oversees a team of approximately 25 employees and requires adaptability, strong problem-solving skills, and the ability to provide win-win solutions for both ABM and the client. The ideal candidate is a critical thinker with sound judgment and exceptional communication skills.
Essential Functions
- Build and maintain strong client relationships
- Serve as the primary point of contact for multiple client departments and attend client meetings
- Provide leadership and support across a 24/7 operation
- Promote a strong safety culture and ensure a safe work environment
- Plan, develop, and assign work schedules to meet service delivery expectations
- Conduct daily quality inspections to ensure standards are met or exceeded
- Perform time studies to optimize tasks, schedules, and staff allocation
- Identify opportunities to increase revenue through additional or periodic services
- Maintain full operational awareness and communicate effectively with both client and ABM leadership
- Organize and maintain accurate documentation, files, and issue tracking systems
- Monitor and report account financials, including labor hours, supplies, expenses, billing, and forecasting
- Drive performance management (reviews, expectations, coaching, disciplinary actions)
- Partner with HR for employee relations, interviewing, hiring, and onboarding
- Train and develop staff to meet defined quality standards
- Collect and report data and performance metrics for daily, weekly, and monthly reporting
- Ensure compliance with client and ABM policies and processes
- Perform other duties as assigned; job responsibilities may be modified at any time
Minimum Requirements
- Bachelor’s degree preferred or equivalent military experience
- 3–5 years of management experience
- Excellent organizational skills and attention to detail
- Ability to adjust work schedule as needed to support operations
- Solid business acumen and understanding of basic accounting principles
- Proficiency in Microsoft Office Suite
- Working knowledge of OSHA safety standards and regulations
- Experience in facility services or building management preferred
- Previous custodial experience desired
- Ability to stand for up to 10 hours per day
