About your role:
At Fiserv, we deliver payment and commerce technology that helps businesses move money securely and efficiently. The Integration Solutions team enables seamless payment integrations for ISVs and complex merchant environments across Card Present and Card Not Present channels. As a Senior Product Analyst, you will scope integration solutions, support certification and go-live activities, and drive scalable outcomes for mid-market and national accounts.
What you’ll do:
- Drive and manage custom integration efforts for ISVs and merchants, ensuring alignment between business needs and technical capabilities.
- Collaborate with Fiserv Canada and internal cross-functional teams to identify, map, and certify integration solutions.
- Partner with Implementation to support seamless go-live experiences, including troubleshooting and post-launch support coordination.
- Gather and define payment system requirements to support client-specific use cases and integration needs.
- Support and enable partner integrations with Clover, providing technical guidance and coordination.
- Act as a trusted advisor to clients and partners on integration design, certification, and operational readiness.
- Work closely with Product, Engineering, Sales, and Support teams to deliver scalable and reliable solutions.
- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you’ll need to have:
- 4+ years of experience in payment systems and payment processing covering Card Present and Card Not Present channels.
- 5+ years of experience in API design and integration (RESTful APIs, OAuth, JSON) and SDK implementation.
- 4+ years of experience with ISV integrations and merchant platform enablement, including Clover.
- 5+ years of experience in integration certification, integration testing frameworks, and PCI DSS compliance processes.
- 4+ years of experience with payment gateways and transaction lifecycle protocols (including familiarity with ISO 8583).
- 5+ years of experience in SQL and transaction data analysis for reconciliation and reporting (e.g., Snowflake, PostgreSQL).
- 6+ years of equivalent combination of educational background, related experience, and/or military experience.
Experience that would be great to have:
- Experience with Payments Canada rules, Interac schemes, or Canadian acquiring models.
- Project management or Agile certifications (PMP, CSM) and experience using Jira and Confluence.
- Familiarity with card networks’ certification processes (Visa, Mastercard) and test lab coordination.
- Experience with payment gateway vendors and tokenization solutions (e.g., token vaults, HSM integration).
- Experience working with Salesforce or other CRM systems for integration tracking.
How you’ll work:
- This role requires availability to work on-site 2 days per week. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- This role requires the use of a computer and audio equipment.
Sponsorship:
- Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens, permanent residents or who hold a valid open work permit will be considered for this role.
Benefits at Fiserv:
- Fuel Your Life wellness program with activities and rewards to support total well-being
- Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program
- No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
- Recognition through Living Proof, with points redeemable for merchandise and gift cards
- Eight Employee Resource Groups to build connection and inclusion
- RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)
- Comprehensive extended health care and vision benefits, plus dental coverage
- Company-paid Basic Life and AD&D, with optional life and AD&D coverage available
- Company-paid Short-Term Disability and Long-Term Disability income protection
- Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits
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