Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Work You’ll Do
- Lead overall engagement (deliverables and talent) and manage risk
- Drive client impact while:
- Executing high quality work and meeting all contractual requirement
- Driving standardization efforts by leveraging existing firm assets / accelerators to address client specific challenges
- Utilizing the appropriate risk management procedures and ensuring the delivery quality standards are executed and maintained
- Identifying and escalating potential technical risks and other engagement risks, and resolving appropriately
The Team
Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Human Services Transformation offering delivers large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies.
Qualifications
Required:
- Bachelor’s degree
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Ability to travel up to 80%, on average, based on the work you do and the clients and industries/sectors you serve
- 15+ years of relevant consulting or industry experience
- 10+ years of experience delivering large scale technology implementations and / or Operate engagements, specifically responsible for overall engagement delivery and risk management
Preferred:
- PMI Project Management or Program Management Professional
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
