Chevrolet Regional Dealer Contact Zone Manager
This role is categorized as HYBRID . This means the successful candidate is expected to report to SCR Regional Office four times per week.
The Regional Dealer Contact Zone Manager is responsible for the development and performance of all sales, and advertising activities in their assigned zone. You will build and lead a dynamic field team, provide leadership towards the achievement of dealer profitability and vehicle sales growth. You maintain positive relationships with your dealerships and establish strategies to expand the customer base for your zone and districts.
The selected candidate will assume territorial responsibility for dealerships throughout the entire South Central Region Managed by 5 RDC DSM’s.
Chevrolet has an opening for a Regional Dealer Contact Zone Manager. This position is responsible for the development and performance of all sales activities in the assigned region for Chevrolet. The work involves a great deal of people management, training, creativity, negotiating and decision making.
KEY RESPONSIBILITIES / ACCOUNTABILITIES
- Provide leadership towards the achievement of maximum sales growth and profitability in addition to building strong dealer relationships
- Establish plans and strategies to expand the customer base in the sales area
- Staff and direct a sales team of 5 employees
- Drive Sales objective attainment for the region
- Support Multiple Local Marketing Associations
- Manage the dealer network strategy and activities
- Manage region dealer inventory and develop effective consensus coverage plans
- Scheme new vehicle regional incentives programs in support of sales growth targets
- Develop and execute regional retail Sales and marketing plans
- Work with ADI to facilitate dealer and LMA accessory integration
- Drive dealer Car Bravo/CPO sales growth
- Assist in development and implementation of region customer retention / conquest strategy
- Integrate CSSR program within region to ensure success
- Manage overall region CSI and retention performance
- Champion overall regional training performance and Sales excellence Ensure proper dealer execution of programs
- Spearhead the divisional customer experience process at regional level
- Maximize overall dealer profitability for the Region
- Administer dealer contractual agreements
- Oversee and maintain overall region net working capital requirements
- Manage OnStar Auto renewals
- Train, coach and develop talent
- Drive communication
REQUIRED QUALIFICATIONS
- Bachelor’s Degree required; MBA preferred
- 4+ years of automotive experience in dealership operations, including sales & service
- Proven track record of leading a team that works primarily with automotive dealers and the dealership enterprise
- Ability to lead a team to achieve joint/common goals and objectives
- High level of interpersonal skills to work effectively with others both within & outside the organization
- Excellent organizing & planning skills to coordinate multiple simultaneous tasks
- Ability to work independently & deal with conflicting priorities
- Ability to think strategically and creatively
- Broad knowledge of problem analysis methodologies & ability to develop resolutions
- Dealer contact experience
- Computer skills to develop, maintain & analyze data
- Highly developed oral & written communication skills
- This job may be eligible for relocation benefits
- Must have a Valid driver’s license
- Company vehicle is provided for this position
- This is a role that provides a strong opportunity to develop management and leadership skills
