Overview
The Sales Enablement Coordinator supports the daily operations of the Sales Enablement team through efficient workflow management, training coordination, and responsive communication. This role manages shared inboxes, performs intake and routing of project requests, and ensures data accuracy and compliance. The coordinator also assists with departmental reporting, prepares materials for recurring virtual and in-person training events, manages supply inventories, and tracks expenses within approved budgets.
With strong attention to detail and a service-oriented mindset, this team member will deliver exceptional customer service to internal clients (sales professionals) as they navigate the learning journey, and throughout their sales career at ABM.
This position follows a matrix reporting structure. Reporting directly to the Vice President of Sales Enablement and taking direction from other department leaders.
Responsibilities:
- Create and maintain project plans using Team/Planner
- Manage team inboxes and direct internal customers to appropriate team members and processes
- Administer request workflow and routing using Salesforce Project Management Tool (PMT)
- Schedule quality review meetings for Sales Training and Deal Desk deliverables
- Support scheduling and communications of recurring sales training sessions
- Administer licenses for sales applications used by new sales professionals
- Triage, assign, and track incoming questions from new sales professionals, as needed
- Print/ship sales training and client-facing deliverables per internal and/or RFP requirements
- Establish/maintain credentials for sales enablement tools with third-party sales enablement applications
- In-person and virtual event coordination, including supply ordering, production of sales training materials, food services, and other logistics as needed
- Track and manage departmental expenses for in-person training events, within budget approved by leadership
Requirements:
- Bachelor’s degree
- Strong critical thinking skills, ability to navigate competing priorities through proactive planning and scheduling skills
- Strong verbal and written communication skills
- Detailed oriented, team player with a customer-first attitude to do what is necessary to support the team’s efforts
Additional Technical/Software Skills:
- Proficient in Microsoft Office suite of applications, specifically Excel, Teams, and SharePoint
- Highly skilled in using multiple project management tools, specifically those inherent to M365 applications
- Mastery of document management within SharePoint
- Experience with CRM applications preferred
