Overview
Position Summary:
The Senior Lead – Stadium Operations Supervisor is responsible for overseeing day-to-day operations within the stadium, ensuring a safe, efficient, and exceptional experience for guests, staff, and vendors. This role combines leadership, problem-solving, and hands-on supervision to maintain operational excellence during events and non-event days.
Pay: $22.00 an hour
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Shift: Hours and Days Worked will Depend on Events Scheduled
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit
ABM Employee Benefits | Front Line Team Members (English)
ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) (Español)
Key Responsibilities:
- Supervise stadium operations including seating areas, concourses, restrooms, and VIP sections.
- Ensure compliance with safety, security, and cleanliness standards.
- Coordinate with maintenance, security, and event teams to resolve issues promptly.
- Lead and supervise a team of event staff, ushers, and support personnel.
- Assign duties, monitor performance, and provide coaching and feedback.
- Assist with scheduling, timekeeping, and attendance tracking.
- Act as the primary point of contact for operational issues during events.
- Oversee crowd control, guest services, and emergency response procedures.
- Collaborate with vendors and contractors to ensure smooth event execution.
- Prepare post-event reports detailing staffing, incidents, and operational improvements.
- Maintain inventory of supplies and equipment for assigned areas.
- Support budgeting and cost-control initiatives related to operations.
Qualifications:
- Education: High school diploma or equivalent; Associate or Bachelor’s degree preferred.
- Experience: Minimum 3–5 years in stadium, arena, or large venue operations with supervisory experience.
- Skills:
- Strong leadership and communication skills.
- Ability to manage high-pressure situations and make quick decisions.
- Knowledge of safety regulations and emergency protocols.
- Proficiency in scheduling software and basic computer applications.
Physical Requirements:
- Ability to stand and walk for extended periods.
- Lift up to 50 lbs as needed.
- Work flexible hours, including nights, weekends, and holidays.
