GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.).
This job may be eligible for relocation benefits.
Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to Orion, MI on a full-time basis.
The Role:
We are seeking a highly skilled and detail-oriented Electrical Test Support Coordinator to serve as the single point of contact for vehicle test concerns impacting the assembly plant. In this role, you will manage test program updates and changes, troubleshoot test equipment, and resolve complex electrical issues in collaboration with QE’s, Material, DRE’s, and the plant Electrical Team. This position plays a critical role in maintaining electrical first-time quality and supporting BIQ4 deliverables.
What You'll Do:
- Communicate across all departments (email, voicemail, text, calls, IM, Teams)
- Analyze complex problems and test faults (including NTFs)
- Support GCA Electrical sufficiency and all Electrical BoO elements
- Improve programming metrics to achieve Electrical First Time Quality goals (91.5%) and BIQ4 targets (>95%)
- Provide feedback on vehicle test faults for follow-up
- Collaborate with QE’s, Material, and GPICS on electrical and datafile breakpoints
- Assist and manage future program electrical test and programming
- Attend 5F and other plant meetings
- Partner with DRE’s on problem-solving for difficult failure modes
- Lead continuous improvement initiatives (warranty, suggestions, PRTS)
- Support special projects (Build Shy, Torque Audits, BIQ, Export Audits)
- Maintain and troubleshoot test equipment (GBFTT, AVT , Alignment, Pre-Flash and In-process testers)
- Address process and cycle time issues
- Interface with IT, GPICS, GSIP on test system communication
- Support GA repair and diagnosticians on electrical diagnostics and root cause analysis
- Implement changes in GBFTT & AVT machine programs
- Compile and report plant e-FTQ data and trends
- Support Quality Test operation team
- Remote Support for Tooling and Equipment on Off Shifts
Required Qualifications:
- 5+ years' experience in Electrical or Plant Floor Operations
- Advanced computer skills and statistical analysis
- Knowledge of GSIP, MERS, GTS, and test program parameters
- PLC machine-level programming experience
- Strong understanding of vehicle electrical architecture and diagnostics
- Expertise in electronic module programming and PC hardware/OS
- Familiarity with process control plans, tool & equipment bulletins
- Thorough knowledge of GMS and BIQ4 deliverables
- Understanding of engineering change processes and PTRs
- Strong interpersonal, communication, and analytical skills
- Ability to make confident, quick decisions and innovate continuously
- Knowledge of GEPICs/SPR and software release processes
Preferred Qualifications:
- Quality system knowledge and manufacturing requirements
- Strong problem-solving capability and flexibility in daily tasks
- Module Reflash Experience