Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
The role resides within the Retirement Solutions Operations team. Ideal candidates will have knowledge of retirement plan products, and experience resolving complex customer impacting issues in a fast-paced environment. Strong candidates will also have experience working cross-functionally with both Operations and Technology partners to drive quick decision making and execution.
This position will be hired on a Success Flex basis. The work schedule will consist of 2 days in office, 3 days remote.
The hired associate must reside within 35 miles of the following location(s):
Scottsdale: 18700 Hayden Road Scottsdale AZ, 85255
Columbus: Three Nationwide Plaza, Columbus OH, 43215
(Internal Use Only: G3 Pay Band)
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Job Description Summary
Our team is a versatile group of individuals, working collaboratively to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you!
As a Manager, you'll participate in major process modeling, analysis and design efforts. You'll manage activities and staff responsible for providing business performance, organizational design and business risk management capabilities to formulate pragmatic, forward facing and meaningful business transformation plans.
Job Description
Key Responsibilities:
Leads all activities relating to business transformation through the strategic application of people, processes and technology. Manages teams who participates in business planning by identifying complexities, dependencies and redundancies in the business model.
Leads team responsible for business process management and consultation. Acts as primary internal business product and process consultant responsible for communicating to customers, management and external sources.
Runs the activities and functions relating to consultation regarding business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align technology solutions with business strategies and directions. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans.
Leads team responsible for identifying the critical elements of a business process that need improved. Leads individuals responsible for defining criteria of performance success.
Provides significant contribution in executing business unit level change.
Oversees the training of customers on business, technological, societal and environmental trends to support strategies for improving business performance.
Leads staff responsible for strategic projects involved in evaluating and researching new and existing products, procedures and/or workflow needs associated with business systems for the company. Team also evaluates new technological developments and evolving business requirements.
Leads the development of compelling business cases, including gaining senior management input, to accomplish business objectives. Identifies, assesses and mitigates business risks associated with the current operating model and/or desired target state operating models.
Manages associates, including performance management, salary planning and administration, training and development, workflow planning, hiring and placement and disciplinary actions.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Director/Associate Vice President; manages a team of six to ten direct reports.
Typical Skills and Experiences:
Education: Undergraduate studies in computer science, management information, business, mathematics or related field preferred. Graduate studies are preferred.
Experience: Eight plus years of dynamic experience in planning, designing and implementing company-wide business transformation initiatives. Extensive experience in functional, process, information and data modeling, data management and warehousing and applications integration. In-depth experience with process re-design methods and tools. Three years of experience in people management. Project management experience is preferred.
Knowledge, Abilities and Skills: Demonstrated knowledge of standards, methodologies and frameworks, business process management and technology. Sound knowledge of a wide variety of tools, concepts and techniques of business process modeling, analysis and design. Expert knowledge of emerging industry, competitor, customer demography, regulatory and market trends. Understanding of new technologies and developments in the technology industry. Proven knowledge of the systems development life cycle. Extensive knowledge of project management concepts and techniques are required. Detailed knowledge of facilitation, performance management, organizational design and managing organization change. Ability to lead large sophisticated projects. Strong communication skills, ability to influence, apply innovative approaches, and deal with ambiguity.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not eligible)
Working Conditions: Normal office environment. Extended work hours may be required based on workload. May require occasional travel.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Manager, Business Consulting : $97,000.00-$180,000.00The expected starting salary range for Manager, Business Consulting : $97,000.00 - $145,000.00
