Description
Leidos is seeking an Network Operations Shift Lead to join our Defense Enclave Services (DES) team, who will support data system services and operations and a digital modernization program critical to DISA and the Fourth Estate Agencies at Fort Meade, MD.
**Day Shift Lead schedule: M-F, 7am – 3pm**
PROGRAM SUMMARY:
The DES program supports a highly demanding mission and requires expert technical and professional management to DISA enterprise Information Technology (IT) services. You will be working in support of a large and complex IT consolidation, migration, and modernization effort towards a Single Service Provider model that provides sustainment, maintenance, Problem and Change management services to help ensure secure, reliable, and uninterrupted availability of the DoD networks and services.
CLEARANCE REQUIREMENT:
•Must hold an active Secret security clearance. (US Citizenship required)
PRIMARY RESPONSIBILITIES:
•Oversee the day-to-day operational services provided in support of the Defense Enclave Services (DES) and its customers.
•Monitor and supervise activities involved with the daily services to all DES computing assets to include Network Control Center, Problem Management, Video and VoIP support, VIP support, and the Joint Operations Center.
•Manage integration of the network system management tools.
•Manage Network Management Systems monitoring and reporting.
•Interface between the customer and DISA leadership and provide input into the management activities.
•Operate as a team leader, overseeing 5+ people, on a 24 x 7 x 365 operational support team focused on identifying, replying, and resolving alerts / incidents.
•Perform network monitoring technical support and analysis for network systems and components, LAN/WAN communications, and transmission systems, including Wireless LAN infrastructure.
•Perform critical/emergency systems administration tasks affecting the production environment.
•Ensure that personnel receive adequate guidance and direction for performing their daily tasks and will be accountable for developing/presenting briefings, preparing correspondence, and preparing project status reports, etc..
•Correspond clearly and succinctly, both written and orally, and present products and ideas in a professional business-like manner.
•Maintain the availability of environments for projects and follows application deployment/configuration plans.
•Implement reporting and dashboards based on monitored network services.
•Utilize reporting tools to generate ad-hoc and daily/weekly/monthly reports.
•Onboarding / off boarding network and other assets to maintain a current and up to date monitoring infrastructure.
•Create twice daily status reports and outage reports.
•Document significant events within the Master Station Log (MSL).
•Create incident tickets and escalate to the appropriate teams within the approved timeframe for network outages.
•Track the status of network outages and VIP tickets; including higher level outages.
•This is on-site support and will have to occasionally work on weekends, as needed.
BASIC QUALIFICATIONS:
•Bachelor’s degree and 4+ years of relevant experience; additional years of experience may be substituted in lieu of a degree.
•Experience with Active Directory, SolarWinds and SharePoint.
•Experience with Microsoft Office products (Word, Excel, and PowerPoint).
•Experience with technical writing and reporting.
•Experience creating/running ServiceNow ITSM reports.
•Must have an active DoD IAT Level II certification (Security+ CE), prior to start.
PREFERRED QUALIFICATIONS:
•ITIL V3/V4.
•Experience using vSphere.
•Experience briefing Senior Leaders.
•Possess an in-depth knowledge of DoD Enterprise IT policies and procedures.
At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”
If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.
Original Posting:
January 12, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $73,450.00 - $132,775.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
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