Are you experienced in customer service and interested in helping customers reach financial well-being? As a Customer Solutions Representative, you will proactively make outbound calls as well as handle inbound calls to efficiently assist customers with their auto loan accounts, providing exceptional service while resolving payment issues in a professional, empathetic, and highly productive manner.
We offer a strong brand reputation, competitive benefits, and thorough training in compliance, negotiation, and sales. You will gain valuable skills and contribute to a team that values professionalism and consistent, industry-standard practices.
Compensation & Schedule:
• Compensation: $23/hr. + monthly incentives
• Training class starts: April 6, 2026
Work schedule after training:
• 8am - 5pm EST or (7am - 4pm CST) Monday through Friday or 9am-6pm EST or (8am-5pm CST) Monday through Friday
• 12pm - 9pm EST or (11am - 8pm CST) one day per week
• 8am - 12pm EST or (7am - 11am CST) one Saturday per month
Location Requirements:
• Applicants must reside within 100 miles of one of the following locations:
• Little Rock, AR (17500 Chenal Parkway Little Rock, AR 72223)
• Charlotte, NC (601 South Tryon Street Charlotte, NC 28202)
• Detroit, MI (500 Woodward Avenue Detroit, MI 48226)
• Fort Washington, PA (1100 Virginia Drive Fort Washington, PA 19031)
Internet Requirements:
• High-speed internet service required (minimum 25MB/s download, but 50MB or greater is preferred).
• Test your speed at speedtest.com.
