Responsibilities:
Engineer desktop operating system architecture, design, build, implementation, maintenance, and retirement
Operate Intune and MECM (SCCM) components and services such as Operating System Deployment, Software Updates, Software Deployments, Collections, Compliance Baselines, Software Package and Applications, and Client Health
Provide engineering services for desktop Privilege Management to allow or deny listing of executables and applications with products such as Ivanti and Intune; collaborate with other engineering, operations, and support teams to provide direction and support, streamline processes, gain efficiency, and enhance the overall user experience
Maintain systems and processes that enable management and security on endpoints such as Group Policy and Configuration Profiles
Manage Tier 3 and higher ticketing system queues and process tickets, acting as point of escalation interface with IT and business units on a regular basis to support requests from internal customers, working with vendors when needed to resolve complex technical issues
Review delivery and uptime metrics associated with services provided and drive continual service improvements regardless of where the technology components, skills, or processes reside
Create and maintain documentation, including roadmaps, architecture, operational procedures, knowledge articles, user reference guides, and project plans
Create test plans and cases for new applications and tool offerings; routinely evaluate engineering and operation process and application configurations, recommending and implementing enhancements where needed
Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment
Qualifications:
Minimum three years of recent experience with and strong understanding of desktop operating systems and various infrastructure technologies such as WAN/LAN, TCIPIP, DHCP, DNS, and VPN
Possess knowledge of Intune, MECM (SCCM), Windows Desktop Operating Systems (Win10/11), Hybrid Join, and Co-management; Client VPN solutions such as Pulse, Cisco Secure/Any Connect, and ZScaler. Microsoft Bitlocker, Microsoft Office Suite (O365, M365), Browsers (Edge, Chrome), CrashPlan/Code42, Active Directory & Group Policy. Knowledge of Mac OS and Linux distros is a plus
Strong script authoring skills in PowerShell
Working knowledge of Windows Defender, Data Loss Prevention, Network Access Controls, Bitlocker, Active Directory/Group Policy, and PowerBI
Proven experience in Agile development frameworks such as Kanban and Scrum with a strong ability to analyze, structure, and break down complex deliverables and tasks into multiple pieces
Exceptional customer service skills with the ability to work with onshore and offshore business units, and the ability to meet project deliverables with minimal user disruption
Strong verbal/written communication skills, with ability to effectively interact with individuals at all levels of responsibility and authority; must be able to prioritize, delegate and foster the development teams to lead/support an environment driven by customer service and team work; strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously; ability to participate in resource planning processes based on defined organizational plans
Advanced level ability to troubleshoot, research, and resolve complex enterprise client-server software, hardware, and network problems
KPMG LLP (“KPMG”) seeks a contractor in the United States to provide service to KPMG through one of our contracted employer/agency service providers. All applicants for any KPMG role are expected to act with integrity, professionalism, and personal responsibility to uphold the firm’s respectful and courteous work environment. All applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Nothing herein shall be deemed to create an employer-employee relationship between contractor and KPMG, nor shall contractor be considered a representative or agent of KPMG.
KPMG LLP and its subsidiaries comply with all local/state regulations in regard to displaying pay rate ranges. The pay rate range(s) displayed is/are specifically for those contracted who will perform work in or reside in the location(s) listed, if selected for the role. Pay is determined based on a variety of factors including market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), and specific location, for example. Additionally, applicants may be required to apply and become employed by a service provider utilized by KPMG, and final pay rate(s) and/or eligibility for additional benefits may be determined by such provider.
KPMG LLP, its subsidiaries, and its agency service providers (including, but not limited to, MBO Partners Inc., Magnit LLC, and TalentBurst Inc.) are equal opportunity employers/contractors. All qualified applicants are considered without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, or other legally protected status.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pay Rate Range
70 - 85 USD hourly
