• Experience: Minimum of 15 years of experience in leading large-scale transformation programs, preferably within the hospitality sector, and AI-driven solutions
• Education: Bachelor’s degree in Business Administration, Management, Information Technology, or a related field.
• Proven track record leading high-stakes global programs with measurable outcomes.
• Executive-level experience partnering with CIOs, CFOs, and senior leadership teams.
• Strong understanding of AI/ML applications in enterprise settings.
• Demonstrated success in financial management, cost optimization, and P&L impact.
• Expertise in change management, governance, and organizational effectiveness.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely
• Exceptional communication and influencing skills with Board and C-suite stakeholders.
• Experience working in matrixed, high-influence models leading teams/groups across markets and global geography through a distributed organization.
• Program Management Expertise: Strong understanding of program management principles, methodologies, and tools focused on delivering return on investments.
• Analytical Skills: Ability to analyze complex data and make data-driven decisions.
• Problem-Solving: Strong problem-solving skills, with the ability to think strategically and innovatively.
• Organizational Skills: Exceptional organizational and time-management skills, with the ability to manage multiple priorities simultaneously.
The performance and personal competencies required for the position:
Thought Leadership
Strong business acumen and executive presence. Understand all parts of the organization, and
their interdependencies and apply that knowledge to influence strategy and make
decisions.
Setting Strategy
Quickly build a track record of thinking beyond the technical function to the broader, big-picture
strategic needs of the company. Develop the functional organization’s vision, translating it into
both short- and long-term plans. Create effective strategies and business plans to focus IT on the
key business priorities. Consider the long-term consequences and implications of actions and
decisions for the organization. Provide strategic direction by assessing and managing the risks and
opportunities associated with industry trends.
Executing for Results
Sponsor continuous improvement programs, recognizing opportunities to simplify organizational
processes and create efficiencies. Anticipate and ensure that the appropriate resources and
structures are in place to support short- and long-term business goals. Create effective
metrics to support fact-based opinions and drive results.
Leading Teams
Ensure current and future organizational talent needs are met by leading in recruiting, hiring, developing, coaching, and mentoring others. Create a high-performance culture by clearly communicating high expectations and regularly evaluating others’ job performance against specific standards. Motivate teams by leading by example, actively rewarding strong performance and recognizing their efforts.
Building Relationships and Using Influence
Leverage outstanding interpersonal skills to build effective relationships with internal and external stakeholders. Communicate and interact effectively with others by collaborating and cooperating, even with those holding divergent and/or opposing views and goals. Model respect to people from all backgrounds and organization levels, by seeking and including different thinking styles, cultures, and perspectives.
Travel 20%-30%
