Join Komatsu and Be Part of Something Big!
Job Overview
The Komatsu Account Manager is responsible for owning customer relationships across major mining operations within the Southwest region in AZ and CA. This role focuses heavily on business development within assigned mining accounts while ensuring strong support for parts, service, equipment sales, and long‑term maintenance strategy. This is a highly autonomous position suited for someone who thrives on being in the field, building relationships, and shaping value‑driven solutions for mining customers.In this role you'll work regionally and be the owner and driver of the entire account management process for identified minesites.
If you have several years' of experience in the construction or mining industry, and enjoy being on the road and with customers, this job could be a great fit.
Key Job Responsibilities
- The responsibility of the Account Manager is to manage all “aspects” of the account for the assigned accounts by interacting with all levels of management and personnel at each mine site.
- Visit each site of the assigned accounts weekly
- Understand what the customer’s mining “plan” is for the future and what role Komatsu can play to support this plan.
- Provide support in selling Equipment, and aftermarket support and services.
Manage and grow mining accounts across AZ and CA spending 100% of time on the road visiting mine sites and customer facilities.
Build strong relationships with maintenance managers, operations leaders, supply chain teams, and leadership groups at each site.
Participate in weekly onsite meetings with customer maintenance managers to identify issues, review parts supply, and support ordering requirements.
Work with internal rental and equipment teams to ensure customer needs are met.
Conduct hands‑on equipment inspections and support forecasting for yearly and quarterly equipment needs.
Balance business development with account management responsibilities as the region centralizes customer support.
Understand financial components such as rentals, amortization, and the impact of interest on payment schedules.
Qualifications/Requirements
Exeperience:
- 3-5-years in Account Management, Sales, Project Management, and/or Product Management in OEM and mining environments with extensive customer interaction.
- Prior experience in establishing alliances or partnerships, building a client base, achieving sales goals, working in a team environment, fostering internal & cross-functional relationships, contract negotiation, executing change without direct authority, and business planning activities
Skills:
- Strong verbal and written communication skills - proficient in MS Office, SalesForce.com, Project Management tools, and presentation tools
- Business and financial acumen – understands commodity economies & industry trends / business drivers
- Professional interpersonal skills
- Business planning capability
- Demonstrated implementation skills
- Strong analytical, critical thinking and problem solving skills, considers the big-picture when making decisions
- Negotiation / dispute resolution
- Team building, coordination across multiple departments and companies
Additional Information
Why This Role Is Exciting
- High level of autonomy and freedom to develop deep customer relationships.
- Opportunity to identify and deliver customized mining solutions across a diverse territory.
- Strategic impact in a growing mining‑focused business segment.
Diversity & Inclusion Commitment
At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!
If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/ .
