If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
This role will work a hybrid schedule coming into the Columbus, Ohio office 2 days per week on Wednesdays & Thursdays.
Passionate about coding? Love problem solving? Come apply your development skills to improve the operations, reliability, and performance across the suite of Nationwide Annuity BSA applications and services.
Technical skills:
Software development: Strong background in JVM-based languages, automation, scripting, and CI/CD pipelines. Experience with enabling reliability in deployments of 3rd-party software.
Infrastructure as Code (IaC): Familiarity with IaC tools (e.g., Terraform, Ansible).
Kubernetes: Knowledge of writing and troubleshooting applications in Kubernetes.
Performance Optimization: Experience with tuning and optimization of applications.
Security & Compliance: Understanding of best practices and compliance requirements.
Incident Management: Knowledge of incident management and on-call practices.
Critical thinking: Critical thinking and problem-solving skills, especially under pressure or during incidents.
Outcome driven: Ability to formulate innovative ideas and execute them to achieve outcomes.
Collaboration: Excellent collaboration skills to work effectively with cross-functional teams.
Continuous improvements: Proven track record of driving continuous improvements.
Nice to Have:
#LI-AC1
Job Description Summary
If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!
The Site Reliability Engineer (SRE) works across teams to build and operate highly reliable systems while minimizing restrictions on release velocity. You’ll take a broad view and respond strategically to problems with a focus on reliability and member experience. As an SRE, you’ll spend at least 50% of your time developing software to improve observability and reliability.
You’ll help Nationwide protect our members by ensuring the availability and performance of our critical systems and by ensuring our product teams achieve and maintain high standards of quality and efficiency. With your understanding and work across value streams, from user-facing applications to underlying platforms, you’ll partner with numerous development and infrastructure teams to solve challenging problems with impact across Nationwide
Job Description
Key Responsibilities:
Uses automation as a primary tool, monitoring the user experience, responds to moderate production incidents, conducts postmortems and acts to prevent recurrence of known problems.
Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
Diagnoses availability, latency and performance issues; making improvements in code and configuration to achieve service level objectives efficiently at scale with minimal human intervention.
Works with leaders to influence and guide product teams to implement SRE principles and practices.
Creates and executes tools to automate toil and improve the reliability of Nationwide’s systems.
Supports Nationwide services in production as part of a 24x7 on-call rotation.
Works with architects & engineers to “design reliability in” to new and existing systems.
Works to ensure reliable interactions between Nationwide systems and Software as a Service (SaaS) providers through engineering and relationship management.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to AVP, Director, Technology Engineering Manager/Technology Product Manager.
Typical Skills and Experiences:
Education: Undergraduate studies in computer science, management information systems or a related field is preferred.
License/Certification/Designation: Technology certifications or designation are not required, but encouraged (i.e., AWS, Azure, Scripting and Development Languages, Delivery Methods, Security).
Experience: Six years or more of technology experience with system management, most complex system design and using multiple technologies within one or more domains. Proven experience with CI/CD, infrastructure as code and other modern IT practices, with at least five years of experience building and operating complex distributed systems. Experience modifying code and configurations to improve availability, latency and performance with a systematic problem-solving approach coupled with effective communication skills and a sense of drive.
Knowledge, Abilities and Skills: Strong communication and negotiation skills, knowledge of planning, management and execution of Accelerated Solutions Deliver framework, Information Security acumen. Vendor management skills preferred Insurance/financial services industry knowledge a plus.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the Vice President and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not Eligible)
Working Conditions: Normal office environment. Non-standard or extended work may be required based on project needs. Some travel may be required.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Consultant, Site Reliability Engineer : $118,000.00-$222,000.00The expected starting salary range for Consultant, Site Reliability Engineer : $118,000.00 - $178,000.00
