Description
- Bungendore Location – Free Parking and Site Gym, Subsidised Canteen.
- Life Days are the Leidos way of recognising that we all need extra time to take care of life. By working slightly more than the minimum weekly hours (2 hours per week for full-timers), you can accrue up to 12 days of leave per year.
- Due to the nature of the role, you must be an Australian Citizen and hold an active NV-2 AGSVA security clearance.
Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here https://www.leidos.com/company/global/australia/careers
Do Work That Matters
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world’s toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
What Your Day Will Look Like
No two days look the same, but you can expect to:
- Be the first point of support for end users – helping them face-to-face, by phone, and through online channels.
- Troubleshoot technical issues across desktops and applications, often resolving problems in real time to keep operations moving.
- Set up and manage accounts for staff, ensuring the right access is granted quickly and securely.
- Deploy software updates across the organisation, helping to keep systems safe and effective.
- Monitor system health using enterprise-wide platforms to respond proactively and prevent downtime.
- Work closely with other technical teams to escalate complex issues, share knowledge, and deliver solutions.
- Document fixes, procedures, and learnings – building a playbook that makes the team smarter with every challenge.
What This Role Can Lead To
Joining our Service Desk team is an excellent launchpad into broader IT and defence technology careers. You’ll have the chance to:
- Grow your technical depth – gaining exposure to enterprise-scale platforms like VMware, NetApp, EMC, Citrix VDI, SCCM, and more.
- Progress into specialist areas such as systems administration, cyber security, Business Analysis, or network engineering.
- Develop leadership skills by mentoring new joiners or taking on responsibility for small projects.
- Move into project delivery roles, contributing to system upgrades, deployments, and transformation initiatives.
- Shape your own career path – with Leidos’ size and diversity of programs, there’s genuine scope to explore areas of IT that interest you most.
What You’ll Bring to Make An Impact
We’re looking for someone who is motivated to learn and has a solid grounding in IT support. Ideally, you’ll have:
- Experience in server, desktop, and Active Directory administration in a medium-to-large environment.
- Understanding of Windows AD, DNS/DHCP, networking, storage, and backup.
- Familiarity with tools and platforms such as SCCM, SCOM, SharePoint, VMware, and Cisco hardware.
- A willingness to learn and develop new skills – we value curiosity and adaptability as much as technical expertise.
Don’t worry if you don’t tick all the boxes – if you meet most of them, we encourage you to submit your application. We’re most interested in your strengths, what you want to learn and how far you want to go.
Due to the nature of the role, you must be an Australian Citizen and hold an active NV-2 AGSVA security clearance.
Diverse Team Members, Shared Values and a Common Purpose
Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase – Chief Executive, Leidos Australia.
Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
Next Steps
- To apply for this role, follow the links or apply via our Careers page.
- Recruitment process - 1 virtual interview and/or 1 face-to-face & background checks.
- Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.
- We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team careers.au@au.leidos.com if you’d like to discuss any additional support during your application or throughout the recruitment process.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
