About Rate Companies:
Rate is one of the nation’s top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. Founded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates, and personalized service. With 5,000+ employees across 300+ offices and 12+ subsidiaries, Rate’s Loan Officers rank among the best in the country. From purchases and refinances to tapping into equity, Rate makes financing faster, simpler, and less stressful. Our technology — including Same Day Mortgage, the Rate App, FlashClose℠, MyAccount and the Language Access Program — has earned recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune and Crain’s Chicago Business. Learn more at rate.com.
We are Hiring!
Associate Loan Officer (Licensed Sales Assistant)
What's the Role?
Rate is hiring an experienced, licensed Associate Loan Officer (Sales Assistant) to join our team and support a high-producing Senior Loan Officer. In this role, you will be a crucial point of contact for clients, ensuring a smooth and efficient process.
You will take handed-off files starting at application and own them through Clear to Close (CTC) , while also building and closing your own self-sourced originations .
This is a terrific opportunity to join, leverage, and be part of a top-producing Loan Officer and team to enhance your origination career, improve your execution, and supplement your income through a combination of self-sourced commission and team-based bonuses. Join a platform built to help LOs produce with confidence through brand strength, broad product access, and scalable operational support designed to improve execution and the borrower experience.
Location: Remote (Primary market: DC, Maryland, Virginia (DMV) , not limited to)
Type: Full-Time
Compensation
Full commission on self-sourced originations
Bonus paid on funded loans that are originated by the Senior LO and handed off at application (per company bonus schedule)
What You Will Do
Take ownership of loans from application (handoff) through CTC , including borrower communication, documentation collection, and condition management.
Perform licensed origination activities , including borrower consultations, discussing programs/options, and guiding borrowers through next steps.
Review applications (1003) for completeness and accuracy; identify missing items and potential issues early.
Coordinate with processing, underwriting, and closing/title to clear conditions and keep timelines on track.
Provide consistent updates to borrowers and referral partners (realtors, builders, attorneys/title).
Maintain accurate CRM/LOS notes, tasks, and pipeline status for transparency and compliance.
Originate and manage self-sourced loans from lead through closing.
Core Responsibilities
Client Communication: Conduct initial calls with new clients to review their goals and explain our process. You'll also handle basic client questions and provide support throughout the process, including guiding them through application instructions.
Document Management: Scrub and review client applications, follow up on necessary documents, and meticulously organize and save all borrower files.
Loan Qualification: Assess if a borrower qualifies for a loan or if they require a co-mortgagor. When a client qualifies, you will be responsible for completing a pre-approval letter (PAL) on the same day as the application is received, when necessary.
Team Support: Coordinate with real estate agents and buyers, scheduling calls for senior team members as needed. You'll also track and manage leads, providing status reports to the team.
Administrative Tasks: Proactively follow up with leads via phone and email and handle other administrative duties to keep the team organized and efficient.
Skills and Qualifications
Active NMLS license required (must be eligible to perform licensed mortgage origination activities).
Communication: Exceptional verbal and written communication skills are essential for interacting with clients and real estate agents.
Organization: You must be highly organized, detail-oriented, and capable of managing multiple tasks and deadlines, including pipeline management skills.
Teamwork: A flexible and proactive team player who is self-motivated and enjoys working behind the scenes to help others succeed. Detail-oriented and responsive in a fast-paced, remote environment.
Confidentiality: The ability to maintain strict confidentiality with all clients personal and financial information.
Technical Skills: Tech-savvy and eager to learn new systems. Must be comfortable with a deadline-driven environment and able to remain calm under pressure.
Experience: 5 to 10 years of mortgage banking experience , including loan origination and/or LOA (Sales Assistant) experience.
Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity, and/or expression, marital or parental status, ancestry, citizenship status, pregnancy, or other reason protected by law.
The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources).
Applications are being accepted on an ongoing basis.
