Job Description Summary
We are seeking a Product Support Engineer who thrives on making a strong personal contribution and who is motivated to help make the organisation a little better every day. You want to deliver – for our customers, for the business and for yourself.
We have an opportunity to join our Military Sustaining Engineering Team, supporting the in-service performance of display and controller products to a diverse range of customers. As a highly motivated and enthusiastic individual, you would join our team in Cheltenham, solving problems and driving improvements to our products in service.
You’ll be a self-starter, enjoy working with others or on your own initiative and always seeking to be forward thinking and going the extra mile to help us maintain our excellent performance. You’ll also be keen to grow and to seek out new challenges and knowledge whilst in turn gaining more responsibility and seniority.
Does this sound like you? In which case, then this could be the ideal role for you and we would welcome your application.
Job Description
Roles and Responsibilities
Having experience working with complex electronics to component level, you will support our in-service customers with technical/engineering queries to ensure product performance meets expected requirements. You will use FRACAS tools to monitor product health and to identify opportunities to improve performance. You will lead investigations into product failures and use root cause corrective action methodologies to recommend fixes/implement them into fielded product and ensure that lessons are learned to prevent recurrence. You will support the introduction of new products entry into service, ensuring that the product, processes and approved maintenance data are ready and that we deliver for our customers.
With time and experience, you will be coached through attaining airworthiness authorisations to be able to approve changes to products and in turn also open doors to more senior positions in the team.
Required Qualifications
Problem solving is at the core of what we do. You will be qualified to Degree level or above in an electronic discipline or have an equivalent relevant level of experience and knowledge. You will be comfortable with using engineering drawings, schematics and specifications. Problems never come one at a time, so you must demonstrate that you can manage multiple projects, all the while ensuring that attention to detail and adherence to regulations are maintained.
Desired Characteristics
- You will be joining a team of experienced multi-disciplined engineers. You will need to be a good team player who is capable of operating in a cross functional environment, but equally capable of working on your own with an analytical approach and keen attention to detail.
- You will have strong organisational skills, be energetic and self-motivated, with an ability to self-manage tasks and priorities.
- You will be a confident communicator, comfortable in customer facing situations and able to articulate technical information in a concise, articulate manner.
- Whilst not essential; knowledge of avionic displays, computing and interface systems would be an advantage.
Location
Compensation Grade
Ready to help us raise the bar every day? We’d love to hear from you.
At GE Aerospace we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible. As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;
Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website.
Additional Information
Relocation Assistance Provided: No
