At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
MedTech Sales
Job Sub Function:
Clinical Sales – Surgeons (Commission)
Job Category:
Business Enablement/Support
All Job Posting Locations:
Petaling Jaya, Selangor, Malaysia
Job Description:
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Responsibilities
1. Sales & Business Development
- Achieve monthly, quarterly, and annual sales targets for the assigned product portfolio.
- Identify new business opportunities, expand market penetration, and grow share within key accounts.
- Develop and implement territory business plans aligned with national sales strategies.
2. Customer & Partner Engagement
- Build and maintain strong relationships with surgeons, nurses, procurement teams, and hospital administrators.
- Conduct product presentations, clinical discussions, workshops, and in‑service trainings.
- Provide timely support during surgical procedures when required.
3. Product & Clinical Expertise
- Develop deep understanding of J&J MedTech products, clinical applications, and competitive landscape.
- Deliver accurate product information and ensure ethical, compliant promotion aligned with J&J standards.
- Support clinical evaluations, trials, or conversions when needed.
4. Territory & Account Management
- Maintain accurate account data, sales forecasts, and activity records using CRM systems.
- Supervise market trends, competitor activity, hospital procurement cycles, and pricing dynamics.
- Collaborate with internal teams (marketing, supply chain, customer service) to ensure seamless customer experience.
5. Compliance & Quality
- Adhere strictly to J&J’s Credo, compliance policies, and all local regulatory requirements.
- Maintain high standards of professionalism and integrity in customer interactions.
Job Requirements
- Preferably Degree or equivalent experience in Science, Nursing, Pharmacy, or related field.
- Minimum 2 years’ experience in medical device sales; candidates with prior surgeon-facing experience are highly preferred.
- Strong communication skills and the ability to build long‑lasting professional relationships.
- Comfortable working in the operating theatre during ongoing surgeries, with the ability to remain composed and focused in a high pressure clinical environment.
- Strong critical thinking and problem solving skills, especially in situations requiring quick assessment and decision making.
- Ability to support occasional weekend activities when required for customer engagements or clinical cases, with appropriate rest periods provided.
- Good understanding of surgical products and procedures.
- Willing to travel within Klang Valley and occasionally beyond.
- Hospital account management experience, including familiarity with purchasing patterns and procurement workflows in both government and private hospitals.
- Previous experience engaging directly with surgeons (not physicians) in a professional or commercial capacity.
- Orthopedic background is preferred, particularly candidates who have worked with implant companies and have supported orthopedic surgeons in surgical procedures.
About MedTech
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
Required Skills:
Business Savvy, Compliance Management, Execution Focus, Sales Presentations, Strategic Sales Planning
Preferred Skills:
Account Management, Collaborating, Communication, Cultural Competence, Customer Centricity, Healthcare Trends, Issue Escalation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Organizing, Problem Solving, Sales, Sales Support, Sales Training, Solutions Selling, Sustainable Procurement, Vendor Selection
