Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Application Operations Engineer
You will serve as an Application Operations Engineer supporting the technology that powers critical, customer-facing services with a primary focus on the Amazon Web Services (AWS) cloud ecosystem. You will work cross-functionally with engineering, product, and support teams to automate deployments, maintain resilient production environments, and respond to incidents. Your work ensures platform reliability, performance, and continuous improvement for large-scale digital products.
What you'll do:
- Provide hands-on support for production environments, including software installation and upgrades, patch deployment, configuration and security management, and release deployments.
- Manage and upgrade Amazon Elastic Kubernetes Service (EKS) clusters and containerized workloads; perform cluster maintenance, scaling, and troubleshooting.
- Implement tooling and automation for build pipelines, configuration management, continuous integration/continuous delivery (CI/CD), deployments, and application monitoring.
- Maintain Infrastructure as Code (IaC) to provision, configure, and scale cloud environments; evolve IaC to improve deployment speed, reliability, and consistency.
- Act as a hands-on technical resource during production incidents and outages, diagnose and resolve issues across environments, and recommend performance and capacity improvements.
- Participate in capacity planning, performance tuning, and stabilization of application infrastructure; integrate key performance indicators (KPIs) into the monitoring framework.
- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:
- 6+ years of experience in application operations, site reliability engineering, or cloud infrastructure engineering supporting production services in Amazon Web Services (AWS) environments.
- 5+ years of hands-on experience with AWS services and networking, including EKS (Elastic Kubernetes Service), EC2, Auto Scaling, Load Balancers, VPC, Subnets, Route Tables, Security Groups, S3, IAM, CloudWatch, RDS, DynamoDB, and PostgreSQL; experience writing and optimizing SQL queries for production databases.
- 4+ years of experience implementing Infrastructure as Code (IaC) using Terraform or AWS CloudFormation to provision and manage cloud infrastructure.
- 3+ years of experience managing Kubernetes clusters and container tooling (e.g., Docker), including cluster upgrades, scaling, and troubleshooting.
- Experience using observability and monitoring tools such as Splunk, Dynatrace, and CloudWatch for alerting, incident response, and performance tuning; experience managing TLS certificates and OpenSSL for secure communications.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent combination of education, related experience and/or military experience.
Experience that would be great to have:
- Experience with CI/CD tools such as AWS CodePipeline, Azure DevOps, or GitLab and familiarity with automated release pipelines.
- Linux system administration skills, including troubleshooting and scripting (Bash), and experience configuring web servers and reverse proxies (Nginx, Apache).
- Strong understanding of routing and networking concepts and experience working with third-party vendors in production support scenarios.
How you'll work:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
- Fuel Your Life program to support your physical, financial, social, and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program to recognize your peers’ extra effort with points redeemable for .rewards.
- Eight Employee Resource Groups to foster a collaborative culture and expand your network.
- Unparalleled professional growth with training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning and discounted shares with the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental, caregiver, and military leave.
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
