Job ID: JP46367
Anticipated Start Date: March 16th, 2026
Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
Responsible for identifying and linking members with social and community resources, ensuring psychosocial assessment and related care coordination while supporting members ability to manage his/her chronic illness.
Primary duties may include, but are not limited to:
Provides member education and outreach as appropriate on plan specific benefits and how to use them.
Utilizes knowledge of available community, government, and/or client resources needed to address member's limitations and support interventions in the management of the member's chronic condition or special needs.
Assesses short-term and long-term needs.
Assists in the establishment of case management goals, correctly prioritizes goals, and executes plan to achieve goals.
Have a thorough understanding of members needs when accessing Federal, State, or local assistance or in understanding any governmental assistance available to members as applicable.
Manages behavioral and psychosocial needs that result in improved clinical and financial outcomes and delivers social work interventions.
Assists members to effectively utilize available resources to meet their personal health needs and help them develop their own capabilities.
Provides guidance to members seeking alternative solutions to specific social, cultural or financial problems that impact their ability to manage their healthcare needs.
Facilitates and coordinates behavioral health resources as individual member needs are identified.
Establishes a relationship with member, family, physician(s), and other providers to determine use of benefits and community resources.
Acts as liaison and member advocate between the member/family, physician and facilities/agencies.
Evaluates members' ability to independently manage self and locate alternative resources when limitations are identified via standardized Social Work Psychosocial evaluation methods, processes and tools while maintaining accurate record of activities.
Requirements:
Requires a BS or MS in Social Work and a minimum of 3 years experience in case management and a minimum of 1 year experience working with aged or disabled populations; or any combination of education and experience which would provide an equivalent background.
MS in Social Work (MSW) preferred.
Proven ability to manage a caseload in a metrics-driven environment while maintaining quality standards preferred.
Ability to problem-solve complex social needs and identify creative resource solutions preferred.
Strong time management and organization skills with attention to documentation accuracy preferred.
Knowledge of community-based organizations, public assistance programs, and social service systems preferred.
Strong motivational interview skills and ability to engage resistant or hard-to-reach members preferred.
Demonstrated experience conducting structured SDOH assessments preferred.
Experience navigating resource databases and documenting in multiple electronic systems simultaneously preferred.
Job Type:Contract
Additional Details:
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, contractors are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
About BCForward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCForward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Benefits Information
BCForward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. This does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
