Overview
To produce marketing content in a digital media environment in support of corporate communication strategies and enhance online offerings. May be assigned to small projects or to phase(s) of larger project(s); assists with system-wide complex projects. Responsible for solving technical problems. Functions as liaison with clients in developing, integrating and implementing projects. Troubleshoots moderately complex day-to-day- problems and recommends solutions. Trouble shoots technical issues and recommends appropriate actions. Assists with training level I designers. Assist in leading complex/difficult tasks with moderate latitude and considerable impact.
Responsibilities
- Design, develop, and implement marketing content on electronic media, including Web Pages, using various Web programming languages, graphic software applications, techniques and tools; publish content
- Collaborate with clients to develop materials that meet their needs/preferences in compliance with advertising regulations, copyright/trademark laws and policies, and Navy Federal's corporate culture
- Design and develop user interface features, site animation, and special effects elements
- Serve as resource to staff and clients in developing user-friendly formats and producing documents in HTML and other applications
- Create Web graphics, logos and illustrations to support marketing efforts
- Design day-to-day communications and corporate-wide corporate promotional materials
- Implement Web-based /interactive media strategies
- Maintain knowledge of graphic design trends and best practices through professional associations, conferences, and seminars
- Administer and update corporate digital media systems
- Monitor Web Pages and other electronic media, to identify and correct technical and grammatical problems
- Monitor ongoing digital media communication projects to assure timeliness of delivery; provides project status updates to clients and supervisor
- Track and measure member usage of the corporate Website to identify trends and recommend ways to enhance the site's effectiveness; prepare reports
- Recommend changes to Website to improve system functionality and enhance its effectiveness; update content of electronic media
- Evaluate information on the use of Web/Internet applications/technologies and marketing trends; determine feasibility of applications/technologies and make recommendations
- Participate in strategic/conceptual development meetings with clients and supervisor to determine project requirements and objectives
- Assist with analysis and development of new and innovative ways to improve member service using Website and other forms of electronic media to enhance marketing communications
- Maintain log of assignments and provide statistical data to supervisor
- Perform other duties as assigned
Qualifications
- Experience designing and maintaining a corporate, Website
- Working knowledge of marketing communication principles in designing Web Pages
- Working knowledge of PC and Internet/Web-based technologies such as HTML, XHTML, CSS, JavaScript, JQuery and PHP.HTML, Lotus Notes, Web content management software, editing and authoring tools and development languages
- Ability to create interactive media that adheres to overall user-experience goals
- Ability to act independently while exercising initiative and judgment and to manage multiple priorities and meet deadlines
- Ability to train, guide, and mentor others
- Ability to compile, organize and present information clearly and concisely
- Ability to think conceptually and visualize strategic decisions
- Ability to give and receive constructive feedback, and push designs to next level
- Experience in working and participating in cross-functional, multi-dimensional teams and projects
- Effective skill in PC and Internet/Web-based technologies such as HTML, XHTML, CSS, JavaScript, JQuery and PHP, Lotus Notes, Web Content management software, editing and authoring tools and development languages
- Effective skill in creating interaction designs that have strong application to our members through visual design and interaction behavior using HTML, scripting languages and related software applications
- Effective skill exercising initiative and using good judgment to make sound decisions
- Effective skill exercising professionalism, composure under pressure, and flexibility
- Effective verbal and written communication skills
- Effective research, analytical and problem solving skills
- Bachelor's degree in graphic design, computer science/information systems, visual communications, interactive media involving design or development of computer programs/applications or the equivalent combination of education, training and experience
Desired Qualifications
- Working knowledge of Navy Federal products, services, programs, policies and procedures
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Military.com Top Military Spouse Employers 2025
2025 Handshake Early Talent Award
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
