Overview
Compensation: $75,000.00 - $85,000.00 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Position Summary:
The Account Manager oversees daily janitorial operations across a large, urban higher‑education campus environment in Boston, MA. This role ensures high‑quality custodial services, optimal staffing, and consistent service delivery that supports academic, administrative, and residential facilities. The Account Manager coordinates operational planning, quality assurance, client relationship management, employee development, and continuous improvement initiatives.
Responsibilities include interviewing, hiring, orienting, and training employees; planning and directing work; conducting performance reviews; rewarding and disciplining employees; and resolving issues to maintain client satisfaction and operational excellence.
