Oversee the department, lead leaders, while supporting staff Set strategy, including organization structure and technology builds Understand account to contract mapping, and other account reference master attributes like custodian accounts, benchmarks, restrictions Own billing data and output, including fee rates, aggregation, and track types Manage formal controls related to the function and ensure adequate evidence of work exists Interface with internal and external auditors when required to evidence effective controls Manage stakeholders that are interested in account and billing data Provide exceptional client service through quick and complete response to internal / external client queries Lead change initiatives within the group and process improvements Bachelor's (4yr) degree 7+ years experience in Financial Services Strong leadership skills and experience Prior experience with billing operations, contracts, account maintenance, and / or client activities a plus Prior experience with Salesforce a plus Ability to plan, prioritize, and meet tight deadlines Exceptional written and verbal communication skills Must be proficient in MS Outlook and handle large volumes of email correspondence. Ability to function successfully in ambiguous conditions. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Salary range for the position: $115,000 - $225,000/Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
