We are a proud State Farm Insurance Agency committed to serving our community with dedication and care. Our team members are highly valued in our family-friendly office environment and are rewarded for their contributions. We offer flexible work arrangements including in-office, remote, and hybrid positions to support work-life balance.
Position Overview:
We have immediate openings for Full-Time and Part-Time team members. As a vital part of our agency, you will support daily operations by assisting customers with inquiries, processing transactions, and providing administrative support to our agents and staff. Success in this role requires strong communication skills, attention to detail, and a passion for delivering exceptional customer service. Prior State Farm agency experience and Bilingual Candidates are highly encouraged to apply.
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Answer phone calls and respond to customer inquiries promptly.
- Sell, process insurance applications, renewals, claims, and payments accurately.
- Maintain and update customer records and files.
- Assist with marketing and outreach efforts as needed.
- Collaborate with team members to ensure smooth office operations.
- Adhere to company policies and compliance standards.
Qualifications:
- Previous experience in customer service, insurance, or administrative roles
- Strong interpersonal and communication skills.
- Proficient in Microsoft Office Suite and comfortable using technology.
- Detail-oriented with strong organizational skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Positive attitude and willingness to learn.
- Ability to maintain confidentiality and handle sensitive information.
Benefits:
- Competitive salary and performance bonuses.
- Retirement savings plan options.
- Paid time off and holidays.
- Professional development and training opportunities.
- Supportive and inclusive work environment.
- Health Insurance is available
Job Type: Full-time
Pay: $40,000.00 - $90,000.00 per year
Benefits:
- 401(k) matching
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Work from home
Work Location: Remote
